Senior Programme Officer - Strand, London, WC2R 2LS

Senior Programme Officer - Strand, London, WC2R 2LS

About us:

Kings College London is seeking candidates at all levels of experience with the drive and passion to deliver high quality customer service to support our strategic aims. This is an ideal opportunity to commence or further your career in Higher Education administration.

Located at Guys campus, The Faculty of Dentistry, Oral & Craniofacial Sciences is seeking to recruit a Programme Officer who will offer high quality administrative support to our postgraduate taught programmes.

About the role:

This is an exciting opportunity to work as a Senior Programme Officer in a busy and vibrant team within the Faculty of Dentistry, Oral & Craniofacial Sciences at Kings College London. This role would suit an experienced administrator ready for the next stage in their career. We welcome candidates from both Higher Education and other sectors.

The Senior Programme Officer will provide high-quality administrative, operational, and line management support for the effective delivery of on campus and distance learning PGTprogrammes. The role will involve coordinating key programme activities, including student administration, assessments, final year projects, face-to-face teaching arrangements, finance processes, programme planning, and student communications.

The postholder will work closely with Programme Directors, academic staff, professional services colleagues, students, suppliers, and external partners to ensure that processes are delivered efficiently and to a high standard. The role will also include line management of Programme Officers, including providing day-to-day guidance, supporting workload planning, monitoring progress, and contributing to staff development. The postholder will maintain accurate records, support continuous improvement of administrative procedures, and help ensure consistent and effective programme delivery.

This is a full-time position (35 hours per week) offered on a hybrid working basis with an indefinite contract.

About you:

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Excellent written and oral communication skills including the ability to draft documents and correspondence.
2. Strong numeracy skills and ability to analyse complex numerical data.
3. Strong organisational skills and ability to manage multiple deadlines and competing priorities.
4. Experience in programme administration within higher education or a similar setting.
5. Understanding of finance administration, including tutor payments, purchase orders, invoices and supplier liaison.
6. Proactive approach, with the ability to use initiative and follow up actions effectively.
7. Ability to work with a broad range of stakeholders including academic staff, students, suppliers, and professional services teams.
8. Experience maintaining accurate records, spreadsheets, reports, and process documents.

Desirable criteria

1. Experience in the use of databases, student records systems (such as SITS) and website content management systems.
2. Prior experience of leading a team successfully

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

At Kings, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university.

The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension.

We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination.

When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at Kings guidance.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

Artificial intelligence (AI) is evolving rapidly, and we recognise its growing role in professional work. Applicants may use AI tools to support preparation of their application, for example to research the role or structure written responses. However, applications must reflect the applicants own work and experience. AI tools should not be used during interviews or assessment activities unless this has been agreed in advance as a reasonable adjustment. Further guidance on the use of AI in recruitment can be found here.

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