Senior Client Finance Manager

Job Description

Title: Senior Client Finance Manager
Contract Length: 9 months from the start
Location: Available offices: Birmingham, Manchester, Leeds, Nottingham, London, Norwich.
Hybrid role - once per 2 weeks must attend Birmingham office, rest can work remote or from closest office.

Essential:
Must have experience in reporting to clients, managing systems and processes and working in partnership with others to deliver results.
3-5 year experience in finance
Experience of working with senior and challenging stakeholders

Desirable:
Experience in client finance setting
Qualifications
Horizon

Description

• Responsibility for delivery of budget & forecasts by Client, Property and tenancy, using complex data from MRI Horizon general ledger and using Power BI and Excel tools. This will include leading staff in producing accurate income & expenditure budgets for our services for clients.

• Setting a forward budget in liaison with Clients taking into account service and affordability. Ensuring income and costs are correctly accounted for.

• Take accountability for financial control over property services accounting to ensure accurate cost allocation, billing and full cost recovery. This impacts the bottom line as all costs need to be recovered including fees for services. Client satisfaction is directly impacted by accurate forecasting, explanations and billing.

• Direct, plan, coordinate, and establish new systems and processes for quarterly financial reporting to customers that ensures they understand their costs and bills. Deliver an ongoing client reporting service that meets client expectations.

• Lead the interface with senior finance & property staff in Client meetings, for prospective and existing Clients. Understand customer needs and translate into action. Lead in preparing briefing and explaining financial reports clearly and succinctly. Be proactive in problem solving, resolving issues and finding solutions. Take responsibility for providing excellent client service.

• Lead and influence long term change through setting up new systems and processes and create high performing teams and continuous improvement.

• Lead in managing the service delivery with others in the team and 1-2 management accountants reporting to them. Managing the growth, matching resources to client demand. Integrate the efforts of others to support the implementation of improved financial systems to simplify and automate. Developing those systems.