Assistant Store Manager

We're looking for a Assistant Store Manager to join our home & fashion store team in Glasgow (G31 4BW) on a 3-month fixed term contract, so we could be the perfect match!
What does this role involve:
As an Assistant Store Manager, you support the General Manager with the day to day running of the store by leading and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by:
+ Ensuring highest standard of customer service
+ Achieving targets
+ Maintaining a high standard of visual merchandising
+ Maximising sales through physical and digital channels
+ Supporting with the recruitment and development of volunteers
+ Achieving expectations within campaign activities
+ Working with the manager to generate stock
Our stores are fast-paced and trade 7 days a week, which means we require flexibility from our store teams towork weekends and bank holidays on a rota basis.
Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research.
What are we looking for

+ Experience in a customer facing role
+ Supervisory experience
+ Commercially driven to encourage new ideas
+ Inclusive approach to developing teams
+ Passion for delivering exceptional customer service and achieving the highest retail standards
+ Results driven but with a recognition of right result, right way.

At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.
Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.
In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.
Belonging at BHF
We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.

We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:
+ 38 days annual leave (plus the option to buy and sell leave)
+ Holistic support leave of up to 10 additional days off each year
+ Enhanced family policies (maternity, paternity and adoption leave)
+ 25% staff discount
+ Health cash plan (Dental, Optical, Therapies, etc)
+ Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
+ Pension with employer contribution of up to 10%
+ Cycle to work scheme
+ Discounts on gym memberships
+ Discounts with a wide range of retailers