Salesforce Administrator

We’ve made significant investment in Salesforce over recent years, implementing Field Service and Revenue Cloud alongside our core platform. We’re now looking for a proactive Salesforce Administrator with 1–2 years of hands-on experience who’s ready to deepen their expertise, work closely with business stakeholders, and progress toward advanced certifications.

This is a fantastic opportunity for a Salesforce Administrator, who enjoys solving problems, improving processes, and making systems genuinely work for people.

Who are we?

Celebrating our Centenary, Banham is a family-owned, family-run business that has been providing security solutions since 1926. We operate throughout London and the Home Counties, offering a comprehensive service on all aspects of physical and electronic security. Most important, however, are the people who make up Banham. Our dedicated employees live and breathe collaboration; they inspire and learn from each other while upholding our standards of People, Service and Quality alongside our core values of Family, Pride and Trust . Employees who began their Banham careers as trainees now head our key departments, and we are proud to foster a working environment that encourages staff to stay with us for many years through continual training, internal mobility and development opportunities. 

What you'll be doing:

Platform Administration & Configuration

• Configure and maintain Salesforce (fields, page layouts, record types, validation rules, flows, reports, dashboards)

• Manage users, roles, profiles, and permission sets

• Troubleshoot system and user issues, providing timely resolutions

• Maintain system integrity and data quality

Business Support & Requirements

• Partner with Sales, Marketing, and Operations to understand needs and improve processes

• Translate business requirements into user stories and configuration solutions

• Support user acceptance testing (UAT) and manage change deployments

Reporting & Insights

• Build and maintain reports and dashboards

• Support data analysis to inform decision-making

• Identify opportunities to improve data accuracy and reporting quality

Governance & Continuous Improvement

• Maintain system documentation and release notes

• Ensure changes align with Salesforce best practice

• Contribute to platform roadmap and improvement initiatives

What we’re looking for

Essential

• 1–2 years hands-on Salesforce administration experience

• Salesforce Administrator Certification (or actively working toward it)

• Strong understanding of core objects: Accounts, Contacts, Opportunities, Cases

• Hands-on experience configuring complex Flows

• Ability to manage configuration changes independently

• Experience working directly with business stakeholders

• Strong communication and organisational skills

• Analytical mindset with strong problem-solving ability

Desirable

• Salesforce Certified Platform App Builder

• Experience with integrations or third-party applications

• Understanding of Agile ways of working

• Experience using JIRA or similar tools

What will you get in return?

You will be entitled to a competitive salary of up to £55,000 PA (Depending on Experience) and a great range of benefits including:

• 33 days Annual Leave (includes bank holidays)

• Sick Pay that increases with length of service

• Subsidised Private Medical Cover after completing and passing probationary period

• Annual season ticket loan & Banham interest-free loan

• Cycle to work & Home & Tech scheme (each up to the value of £2k)

• Recruitment referral bonus scheme: Earning up to £1,000 per successful referral (T&Cs apply)

• Gym discount of up to 25%* (depending on Gym/Centre provider) at over 4,000 gyms, leisure centres, and yoga/Pilates studios

• Auto-enrolment into our pension scheme

• Training and development opportunities (including day releases for studies/exams)

• Company equipment tailored to your role (Car / Van, laptop, mobile, additional screens)

• Up to 50% off Banham products

• Banham Social Events

• Employee recognition rewards and moments of magic prizes

• Byond card - a workplace benefit to access exclusive offers and discounts on your everyday spend

• Personal Accident Insurance Scheme - Accidents at work and outside of work are both covered (including personal attacks and sport-related injuries)

• An employee assistance program (EAP) - a 24/7 free, confidential advice service for help with personal and professional problems. This benefit is available from day 1 and extends to your family

• Charity events throughout the year – Banham is proud to be working with The Royal Marsden Cancer Charity and sponsoring The Banham Marsden March since 2010. Over £17 million has been raised to make a difference for patients across the UK and the world for The Royal Marsden Trust.

If you share our values and have the drive and enthusiasm to help us fulfil our vision, of significant growth, we would love to hear from you. Please click APPLY now to register your interest.

Banham is an equal opportunities employer providing employment to its team members and applicants without regard for their sex, gender, race, national origin, religion, age, sexual orientation, disability, or any other category protected by law.

We welcome diversity and provide equal opportunities to applicants, based on experience, talent, and qualification for the job.