Country Director - International charity

• Shape strategy and collaborate globally to grow life-saving stem cell donation.
• Lead key teams to ensure excellence and safety.

About Our Client

DKMS is an international non-profit organisation dedicated to the fight against blood cancer and blood disorders. With a presence in multiple countries, DKMS is renowned for its innovation in donor registration, patient support, and medical research. The UK team, based in Chiswick, is a dynamic and values-led group committed to saving lives through stem cell donation.

Job Description

• Lead the Medical , Donor Services , and Finance teams, ensuring operational excellence, clinical quality, and alignment with both UK healthcare frameworks and global DKMS standards.

• Co-develop the strategic vision for DKMS UK with the other Country Lead (Communication & Engagement), fostering a values-driven, high-performance culture.

• Oversee personnel, processes, and performance across departments, ensuring effectiveness and continuous improvement.

• Innovate in medical operations, donor services, and registry processes in partnership with colleagues and healthcare partners.

• Ensure compliance with UK laws and regulations, including clinical standards, data protection (GDPR), charitable governance, and healthcare practice.

• Build robust operational infrastructure - systems, workflows, and staffing - that enable sustainable growth and service excellence.

• Work with department heads to enhance donor registration, retention, and support, aligning with global DKMS goals.

• Share responsibility for the UK P&L, including budgeting, forecasting, and cost optimisation.

• Represent DKMS in national and international forums, positioning us as a trusted leader in stem cell transplantation.

• Develop and maintain strong relationships with transplant centres, donor registries, and other key partners.

The Successful Applicant

• Advanced academic qualification in medicine, life sciences, healthcare management or a related field; combined with business administration training or demonstrable commercial experience
• Proven experience in a senior leadership or managing director role, ideally within healthcare, non-profit or regulated medical environments.
• Significant background in leading cross-functional teams with a blend of clinical and operational responsibilities.
• Deep understanding of clinical governance, patient/donor safety, healthcare compliance, and donor management pathways.
• Strong financial management expertise, with experience overseeing budgets, forecasts, and financial reporting.
• Strategic and hands-on leadership experience, with the ability to manage complex stakeholder relationships and navigate organisational change.

What's on Offer

£100,000 and £115,000 basic + bonus + benefits

Contact

Rochelle George

Quote job ref

JN-082025-6820687