Personal assistant - part-time or full-time

The role

We are seeking a highly organised, proactive, and professional Personal Assistant to support our Property Management Team. This is a pivotal role providing administrative, operational, and executive support to senior managers and ensuring the team functions efficiently. The ideal candidate will have excellent communication and organisational skills, with experience in a fast-paced, client-focused environment—ideally within property or professional services.

Responsibilities

• Provide high-level administrative support to the Head of Property Management and senior team members
• Manage diaries, coordinate meetings, and arrange travel and accommodation
• Prepare agendas, take minutes, and follow up on action points from internal and external meetings
• Maintain and update key documents, trackers, and filing systems
• Handle incoming communications, screen calls, and respond to queries on behalf of the team
• Assist with the preparation of reports, presentations, and correspondence
• Support the preparation of new business proposals and pitch documents, including collating information, formatting, and coordinating contributions from the wider team
• Assist with onboarding of new team members and coordinate training or team events
• Liaise with clients, suppliers, and other stakeholders in a professional manner
• Coordinate property inspections, compliance documentation, and deadline tracking where required
• Help ensure the team complies with internal processes, KPIs, and service standards

Requirements

• Proven experience as a PA, Team Assistant or Administrator, ideally in property, real estate, or professional services
• Exceptional organisational and time management skills with a proactive approach
• Strong written and verbal communication skills
• Confident handling confidential and sensitive information
• High attention to detail
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint); experience with property systems is an advantage
• Ability to work under pressure and manage competing priorities
• A team player with a friendly, can-do attitude

Benefits

• Hybrid working - to give you the flexibility you need
• Holidays: 25 days increasing in line with length of service to a maximum of 30 days
• Enhanced auto enrolment pension scheme - to help you save for the future
• Life assurance - to protect your loved ones should the worst happen
• Interest free season ticket loans
• Cycle to work scheme - discounted bicycles
• Flu and eye care vouchers - to keep you healthy
• Employee Assistance Programme - 24/7 health & wellbeing support
• Help@Hand Remote GP app - to give you and your family access to medical experts quickly
• Platform hosting 1000s of discounts at your favourite retailers, restaurants, supermarkets, leisure & days out venues, gyms and more
• Family & wellbeing policy - including enhanced maternity pay, menopause support, neurodiversity support, carer support, company sick pay and much more

Plus a Flexible benefits policy that allows you to pick and choose additional benefits as below:

• Purchasing up to 5 days additional holiday
• Discounted gym membership
• Discounted dental insurance
• Discounted private medical insurance for family cover
• Discounted critical health insurance and more

We recognise that diversity in all its forms including but not limited to race, gender, age, sexual orientation, disability, and background - enriches our workplace and enhances our ability to serve our clients and community effectively. Our goal is to create a culture where everyone feels empowered to bring their authentic selves to work, knowing their unique perspectives are welcomed and appreciated. We actively seek applicants from all backgrounds and want you to get in touch even if you don’t have all the skills we have asked for - we will support you with the development you need.