Operations and Management Leadership Roles

Production Operations Supervisor

Welcome to the organization – where dreams take flight! We’re looking for a skilled Production Operations Supervisor to support and oversee day-to-day operational delivery across live and recorded productions in our West London facilities.

If you thrive in fast-paced broadcast environments and want to make an impact on live production delivery, we’d love to hear from you.

Responsibilities

• Act as operational lead for Chiswick deliveries, representing Production Operations in production meetings and serving as key liaison with Production Management.
• Ensure production information, event requirements, and operational updates are clearly shared across relevant departments.
• Collaborate closely with Production Resource, Monitoring Control Room (MCR), London Bookings, Engineering, and other operational teams to ensure event details are accurate and aligned.
• Support planning and delivery of gallery positions, studio rigs, production set-ups, and associated requirements.
• Review resource allocation documents and systems to ensure production needs are appropriately covered and booked correctly.
• Confirm bookings in the centralised system, ensuring correct resource allocation, Technical Operator bookings, and FACS testing requirements.
• Maintain visible presence across live productions, supporting escalation, feedback, and issue resolution.
• Coordinate studio maintenance scheduling, ensuring work aligns with production needs and communicating updates to stakeholders.
• Ensure studio maintenance, production activity, and operational deliverables comply with Risk Assessment and Health & Safety requirements.
• Coordinate allocation, bookings, and upkeep of green rooms, makeup rooms, and production support spaces.
• Maintain service facilities, ensuring shared information areas contain current policies, guidance, and operational information.
• Identify and flag operational or facility risks early, ensuring appropriate action protects live output.
• Assist with production confirmations, tracking call-time changes and overtime requirements.
• Maintain accurate budget and cost tracking documentation, recording changes and approvals.
• Support coordination of freelance bookings, availability confirmations, and operational updates, ensuring teams receive clear documentation and expectations.
• Support Production Operations Manager with documentation and distribution of new workflows, system integrations, and technical facility updates.
• Assist with rollout of operational process changes, ensuring teams understand new systems and responsibilities.
• Provide guidance and development plans for Production Operations Coordinator to support their growth within the business.

Requirements

• Experience working in live broadcast, studio production, or production operations environments.
• Strong understanding of Production Control Room (PCR), studio, and live production workflows.
• Experience supporting live sport or fast-paced multi-production environments (desirable).
• Excellent problem-solving skills with confidence to escalate issues appropriately.
• Working knowledge of scheduling systems, production booking, and resource allocation workflows.
• Understanding of Risk Assessments, Health & Safety requirements, and safe production practices.
• Ability to collaborate across departments and build effective working relationships.
• Proactive and solutions-focused approach to live production support.

Working Conditions

This role is advertised as Onsite, requiring all working hours and days to be carried out at the workplace, subject to any applicable laws and business needs.

Benefits

We offer thoughtfully curated benefits and tools to explore and grow into your best self, supported and celebrated in our environment.

Opportunities for Growth

Join the hiring team to explore your potential and grow into your best self!