Global Head of Ad Operations & Account Management (Remote, Europe)

About Rome2Rio

| Discover how to get anywhere

At Rome2Rio, our mission is simple: help travellers get from A to any B. We make it easy to compare flights, trains, buses, ferries, and driving routes - providing everything users need to discover, plan, and book their journey. Behind the scenes, we tackle complex routing challenges, process massive datasets, and optimise search performance to deliver fast, reliable results to millions of users each month.

Rome2Rio is part of the Omio Group, a global multi-brand travel platform headquartered in Berlin. Together with Omio, we’re building the leading ecosystem for transport discovery and booking—serving a combined audience of over 900 millions of users globally.

Job Description

At Rome2Rio and Omio, we’re now at the beginning of a bold new chapter: launching a premium advertising business that connects our global audience with the world’s top travel and tourism brands.

We’re looking for our first Head of Ad Operations & Account Management to build and lead the operational engine of our ad business. You’ll report directly to the Managing Director, Advertising, and work across teams to streamline execution, improve delivery, and elevate the client experience.

If you thrive in high-growth environments, love scaling what works, and bring structure to complexity - this is the role for you.

What you’ll do

• Own end-to-end campaign execution across display, native, and sponsored formats - from trafficking to reporting.
• Manage tools and workflows across Google Ad Manager, programmatic platforms, and direct deals.
• Oversee rate management, pacing, billing, and internal deal tracking.
• Lead post-sale client management and drive renewals.
• Build scalable processes and SLAs across sales, ops, and product.
• Manage relationships with external partners (e.g. trafficking support, analytics tools).
• Partner with Legal, Finance, Product, and Sales to unblock delivery.
• Identify tooling gaps and collaborate with Product/Engineering on solutions.
• Standardise reporting and support dashboard development.
• Directly manage our Ad Ops Manager and support future team growth.

Qualifications

What We’re Looking For

• 7–10 years of experience in digital media, advertising operations, or campaign delivery - ideally with at least 3+ years in a leadership or team management role.
• Experience running or scaling ad operations in a digital media or tech company.
• Deep knowledge of trafficking, reporting, and campaign delivery.
• Strong project management and cross-functional collaboration skills.
• A systems thinker who brings order and insight to complexity.
• Someone who takes pride in execution, quality, and team success.

Bonus Points 

• Experience with Google Ad Manager, programmatic platforms, or native ad tools
• Familiarity with performance marketing metrics, attribution models, and media reporting tools
• Exposure to media planning, rate card development, or sales enablement processes
• Experience supporting both direct and programmatic campaigns
• Background in travel, tourism, or international markets
• Comfort working across multiple time zones and fast-moving teams
• Fluency in languages beyond English is a plus

Additional Information

What’s in it for you? #LifeAtRome2Rio 

Build & Shape
This isn’t a hand-me-down sales playbook—you’ll help create it from the ground up.

Culture-First
We’re a small team with big ambition, and we genuinely care about how we work together.

Career Growth
Work closely with leadership, influence strategy, and take on high-impact responsibilities from day one.

Flexibility & Trust
We’re remote-first, results-focused, and offer real autonomy in how and where you work.

✈ Explore Fund: Travel perks to help you experience the journeys you help others plan!

Rome2Rio is part of the Omio Group, a global travel platform uniting teams across Berlin, Melbourne, London, and beyond. This role sits with the Rome2Rio brand but is also listed on Omio’s careers site, as we work together to build the future of travel.

Want to learn more? Visit our Careers page for more on what life at Rome2Rio is like.

Want to join us?
Apply below in English—we’re excited to meet you.

Additional Information

At Rome2Rio, we don’t expect candidates to tick every single box. If you're excited about what we’re building and believe you can make a difference, we’d love to hear from you.

We value and celebrate diversity across the Omio Group. We welcome applicants of any background, ethnicity, religion, gender identity, sexual orientation, age, or ability.

Join us and help shape a more connected, inclusive travel experience—for our team and for millions of users around the world.

Recruitment scams: I mportant notice

Protect yourself from scammers, Omio wants to ensure your ongoing safety during the application process at Omio. Please keep in mind of potential scammers impersonating Omio recruiters (mainly via a global professional networking site, and messenger app's).

Remember, Omio never requests payment or sensitive personal information during the recruitment process. All official job opportunities are exclusively posted on our careers page. If you suspect fraudulent activity, report it to  [email protected] . Remember to cross-reference against our careers page if you question the authenticity, stay vigilant, and protect yourself from recruitment scams.