Head of IT

Job Description

A long-established and trusted global brokerage is seeking a Head of IT to lead our client's technology strategy, infrastructure, and security operations. With over 30 years of industry presence, this firm has built a solid reputation for transparency, innovation, and client success, offering a broad range of CFD products including forex, commodities, indices, and more.

Location : Hybrid – London/Dubai

Responsibilities:

This is a senior leadership role with an important impact on ensuring our client's IT systems remain secure, efficient, and scalable to support the growing business. As a Head of IT , your broad responsibilities will include but are not limited to:

IT Strategy & Leadership

• Define and execute a forward-looking IT strategy aligned with business growth objectives.
• Lead, mentor, and scale a multi-location IT team, promoting a high-performance, service-oriented culture.
• Identify and implement emerging technologies to enhance operations, security, and digital transformation.

Infrastructure & Security Oversight:

• Manage core IT infrastructure including networks, cloud environments, and trading systems.
• Ensure best-in-class cybersecurity practices: threat detection, endpoint protection, encryption, and compliance.
• Maintain and regularly test business continuity and disaster recovery plans.

Operational Support & Efficiency

• Oversee the IT helpdesk and ensure responsive, high-quality technical support across departments.
• Monitor and improve system uptime, reliability, and performance.
• Collaborate with cross-functional teams to troubleshoot and resolve technology challenges.

Compliance & Risk Management

• Ensure IT policies and procedures meet financial industry regulations (e.g., FCA, GDPR, ISO).
• Assess and mitigate risks related to data security, system integrity, and vendor reliability.

Project Delivery & Innovation

• Lead projects such as system upgrades, infrastructure scaling, software implementations, and platform optimizations.
• Work closely with business stakeholders to evolve platforms such as trading systems, CRM, and cloud-based tools.

Requirements:

• FOREX or CFD experience is a MUST
• 5+ years of IT leadership experience, ideally within fintech, online trading, or financial services.
• Strong understanding of IT security, infrastructure, and trading environments in regulated sectors.
• Hands-on expertise with MetaTrader platforms, cloud infrastructure (e.g. AWS/Azure), networking, and IT architecture.
• Proficient in managing Windows environments, Microsoft 365, Active Directory, and network protocols.
• Solid background in IT service management and governance (e.g. ITIL, COBIT).
• Proven track record managing vendors, procurement processes, and third-party integrations.

Personal Attributes

• Strategic mindset with the ability to align technology initiatives with broader business goals.
• Strong leadership skills, including experience managing geographically distributed teams.
• Practical problem solver with sound judgment and resilience under pressure.
• Clear communicator with the ability to translate technical issues into business language.

What’s in it for you?

Benefits:

Depending of which location, we will share further benefits depending on different locations.