Housing Trainers (NEC - Housing Business System

Job Advertisement: Housing Trainers (NEC - Housing Business System

Location: Croydon, London
Contract Type: Temporary (3 months)
Daily Rate: 500 - 540 per day Umbrella (Inside IR35)
Hours: 36 hours per week
Hybrid working with requirement to attend the office at least once per month for collaboration workshops. There may be other times according to business need, but this could be negotiated

Are you passionate about empowering others through training and development? Our client, a forward-thinking organisation in the housing industry, is on the lookout for a dynamic Systems Training Officer to enhance their team!

Role Overview:
As the Systems Training Officer, you will play a crucial role in ensuring that our services utilise their line of business applications effectively. With your expertise in training and curriculum development, you will prepare engaging course materials and deliver impactful training sessions that foster understanding and compliance.

Key Responsibilities:

• Deliver comprehensive NEC Housing training, including new starter system overviews.
• Design and maintain effective training resources.
• Assist in housing needs, repairs, and voids training.
• Manage ad hoc training requests and assist users with User Acceptance Testing (UAT) alongside developers.
• Develop online resources, videos, and process mapping to support continuous improvement.
• Provide classroom and one-on-one coaching tailored to individual training needs.
• Regularly report on training progress and coverage, identifying areas for further sessions.

What We're Looking For:

• Proven experience in delivering training, particularly in NEC Housing systems.
• Strong skills in curriculum development and online resource creation.
• Ability to navigate data compliance and reporting with ease.
• Excellent communication and collaboration skills to work effectively with various stakeholders.
• Leadership qualities with the capacity to supervise temporary or shared team members.

Why Join Us?

• Contribute to a meaningful cause in the housing sector.
• Work in a supportive environment that values diversity and inclusion.
• Engage with various teams and external partners to drive organisational success.
• Enjoy hybrid working arrangements with flexibility to meet your needs.

Commitment to Diversity:
Our client is dedicated to achieving equality of opportunity in both service delivery and employment. Candidates from diverse backgrounds are encouraged to apply, and all employees are expected to promote this commitment.

Additional Considerations:

• Some evening work may be required for resident training.
• Flexibility is key-occasional visits to other Council offices may be necessary.

Are you ready to make an impact? If you thrive in a collaborative environment and are eager to support others in mastering their systems, we want to hear from you!

Apply Now!
Join our client's team and be part of a vibrant organisation committed to excellence in housing services. Submit your application today to embark on a rewarding journey as a Systems Training Officer!

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