Salesforce Financial Services Delivery Lead

Job Description

Role Title: Salesforce Financial Services Delivery Lead
Location: London / Manchester / Birmingham / Leeds
Salary: Competitive salary and package dependent on experience
Career Level: Manager

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.

We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide for business performance and inclusion and diversity.

“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” - Julie Sweet, Accenture CEO

About the Accenture Salesforce Business Group

Accenture has established a global commitment to Salesforce called the Salesforce Business Group (SFBG); a focused executive-level effort between Salesforce and Accenture, to turbo-charge our joint business and deliver outstanding customer experiences for our clients. You will be part of an exciting environment - we have the energy and pace of a start-up, merged with the stability of a well-established Salesforce capability (Accenture has been delivering Salesforce-powered transformation for over 15 years).

The Accenture Salesforce Business Group exists to help our clients create the best customer and employee experiences on the planet. We do this by leveraging deep knowledge of how to modernise organisations’ selling, service, and operational functions across all key industries. With expertise across Salesforce’s multi-cloud ecosystem, we help clients transform both their customer experiences and internal operations.

You will learn, grow, and advance in an innovative culture that thrives on shared success and diverse ways of thinking. If you’re looking for a challenging career in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll work with cutting-edge technologies and have the opportunity to develop a wide range of new skills on the job.

As a Salesforce Financial Services Delivery Lead you will:

• Manage the day-to-day delivery of Salesforce projects or workstreams, ensuring work is planned, executed, and governed effectively.
  
• Support the definition of scope, milestones, and timelines; maintain delivery plans, RAID logs, and ensure alignment to project goals.
  
• Coordinate cross-functional teams and dependencies to enable smooth execution across all delivery phases.
  
• Track progress, identify risks and issues, and drive proactive mitigation or escalation through the Programme Lead.
  
• Ensure adherence to delivery frameworks, governance processes, and quality standards.
  
• Support delivery QA reviews, documentation, and compliance requirements throughout the project lifecycle.
  
• Plan and manage resourcing for assigned workstreams, including onboarding and allocation.
  
• Collaborate closely with Programme Leads, Technical Leads, and Business Analysts to balance priorities and workloads.
  
• Act as a delivery liaison with clients, providing structured progress updates and supporting governance and steering forums.
  
• Promote delivery discipline, quality, and consistency across teams while fostering a culture of accountability and collaboration.
  
• Support the professional development of junior team members through guidance and mentoring.
  
• Contribute to practice initiatives, including playbook creation, process improvement, and knowledge sharing.
  

Qualification

We are looking for experience in:

• Salesforce project delivery - managing multi-workstream Salesforce or equivalent cloud platform projects end-to-end.
  
• Project management and agile delivery - strong grasp of project lifecycle, sprint planning, and release management.
  
• Cross-functional coordination - proven ability to manage dependencies and align diverse technical and functional teams.
  
• Stakeholder management - confident communicating with senior stakeholders and maintaining transparency on progress, risks, and dependencies.
  
• Delivery governance - ensuring adherence to established frameworks, standards, and compliance requirements.
  
• Analytical thinking - strong attention to detail with a structured, problem-solving mindset.
  
• Collaboration and leadership - ability to inspire teams, promote accountability, and cultivate a culture of continuous improvement.
  

Set yourself apart:

• Salesforce certifications (e.g., Administrator, Consultant, or AI Agentforce Specialist).
  
• Project management certifications such as Scrum Master, SAFe Agile, or equivalent.
  
• Experience coordinating nearshore/offshore delivery teams.
  
• Strong communication and organisational skills with the ability to drive quality outcomes under pressure.
  
• Passion for mentoring, developing teams, and promoting delivery excellence.
  

What’s in it for you

At Accenture, in addition to a competitive basic salary, you will also have an extensive benefits package.

Closing Date for Applications: 31/12/2025

Accenture reserves the right to close the role before this date should a suitable applicant be found.

Locations

London

Birmingham

Leeds

Manchester

Additional Information

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

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