Senior Project Manager
- Have proven experience in event production and live event delivery
- Are confident in managing clients and building collaborative relationships that last
- Have previous experience working in Unique Venues of London - and understand their nuances
- Hold permanent right to work in the UK (please note we do not offer sponsorship or visa support)
- Are a people person - you know successful events start with strong relationships
- Have a real passion for delivering unforgettable experiences
- Care about sustainability and are ready to support our 2030 Pledge
- Are persuasive, confident, and bring clients with you on the creative journey
- Communicate clearly and professionally - both written and verbal
- Sweat the details - you understand the power of precision and are driven by quality
- Understand budgets, margins, and profitability - and how to balance creative ambition with commercial sense
- Know how to build, brief, and manage freelance teams effectively
- Are comfortable preparing proposals and budgets for potential new clients
- Taking a lead in clients' requirements, understanding, and providing realistic solutions
- Seeking to understand our clients' brand and are dedicated to becoming their ambassador within our business
- Client satisfaction is key to creating lasting partnerships, as part of the team, keeping our clients happy and updated is a key part of the job (that doesn't always mean saying yes!)
- Handling new business enquiries, helping to pull together mood boards and proposals for small to medium-sized events for both existing clients and new business opportunities.
- Attending internal pipeline meetings and proactively taking an interest in our sales pipeline and how we're tracking against our revenue targets.
- Seeking opportunities to upsell and create value for our clients, not only from a Client Services perspective, but understanding how you could incorporate other elements of our offering, like technical, scenic, floral, and content.
- Taking a continued view on your pipeline of events from quote through to delivery, ensuring that our processes are followed and that there is collaboration with the right teams at the right times.
- Producing accurate floor plans in Vectorworks and ensuring they are up to date and filed correctly.
- Creating accurate schedules and collaborating with our Event Operations, Logistics, and Crewing teams to ensure that your schedules are accurate.
- Delivering your events on budget and to schedule.
- #DoMoreWithLess is one of our values, in line with our 2030 Pledge, we'll be asking you to keep sustainable and efficient delivery in mind at every step of your journey with us.
- Shadowing Lead Project Managers in pitching meetings and supporting with RFPs.
- Generating accurate RAMS and ensuring they are distributed to the right people at the right times.
- Responsible for reconciliation on projects, ensuring costs are allocated in R2 and that any additional charges to the client are communicated in a timely manner to the relevant internal stakeholders.
- We're very focused on keeping our people, crew, and clients safe at all times. You'll be attending relevant training and always have an eye on our Health and Safety policies.
- Flagging anything that concerns you from a Health & Safety perspective and always asking for help if you need it.
- Following up with clients post-event and encouraging them (where appropriate) to complete our client satisfaction surveys.
- Working with our internal teams to close out any issues raised as 'not quite perfect' post-event. Internally, we call these Non Conformities or NCR's and they are an important part of helping us constantly improve our service levels.
Check out our Culture & Values Ready to Apply? If this role excites you but you're not sure you meet every requirement, we still want to hear from you. We believe in potential and are always open to people who bring passion, integrity, and a fresh perspective.
Hit "Apply" and share your CV. Need any adjustments to make the process more accessible? Just let us know - we're happy to support you. Our Hiring Process
- While the steps may vary by role, here's what you can generally expect:
- A short Teams call to say hello
- A task or survey to understand how you work
- A face-to-face interview with your future team
- A culture conversation to make sure it's a match both ways
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