Associate Director, AI & Data - TMT

Job description

Connect to your Industry

Join our market-leading Telecommunications, Media and Technology (TMT) AI and data team, widely recognised by our clients for original insight and deep sector expertise.

Create impactful strategies: our work is highly varied, advising on some of the most ambitious strategic programmes in the sector, including:

• Corporate and business unit strategy
• Commercial analysis and business case construction
• Strategy input to digital transformation or delivery programmes
• New product development and market entry analysis
• Customer and business unit strategy
• Strategic operating model design
• Mergers and acquisitions

Work in a growing practice with leading clients: our team has a strong and growing client network across the TMT industry, including the UK's largest operators, digital platform companies, and the most innovative Technology players.

Learn from world-class experts: As well as being strategy experts, bridging the gap between strategy and execution is at the heart of what we do. We work closely with Deloitte experts in digital, marketing, risk, product and M&A, constantly learning from each other to bring the best of Deloitte to our clients.

Build a brand: Everyone in our team brings unique skills and experience. We take time to help each other develop a domain of expertise, building what we are known for as individuals and in the market.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way , serve with integrity , take care of each other , foster inclusion , and collaborate for measurable impact . These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most .

Connect to your opportunity

As an Associate Director in our AI & Data TMT practice, you will be the senior leader on industry-specific AI & Data engagements with our clients. You will be highly motivated and have prior TMT-industry experience, and you will have a passion for addressing the challenges in the telecommunications, media and technology sectors, with specific experiences in the telecommunications sector.

While no two projects are the same, you will typically direct teams across multiple projects and / or large-scale engagements, whilst acting as a trusted advisor to clients. You will be compelling and creative in your advice to clients to bring their strategy to life and make it executable.

You'll be recognised as a senior leader who can proactively develop and manage business development opportunities, leveraging your internal and external network, as well as developing new propositions and driving innovation and eminence in your areas of expertise.

You will be a role-model for people-centred leadership, inspiring and coaching our teams by driving collaboration and creating a culture that draws strength from diversity, inclusion, wellbeing, and respect.

At times your work will include being the bridge from strategy into delivery, and we particularly welcome applications from candidates with experience in digital transformations, alongside core strategy skills.

The nature of the work we do includes:

• Working with executive level clients to understand and define strategic choices ahead of key investment decisions
• Traditional evidence-led analysis to identify market development opportunities to support client strategies
• Determining the optimum business or commercial model to effectively deliver client objectives
• Helping our clients configure effectively and develop their ability to deliver operational excellence in specific areas
• Identifying new ways of working that will stimulate innovation and growth, and lead to better decision-making
• Guiding and supporting clients through imagining, defining and delivering their digital journey to enable competitive advantage

The team: The role sits within the AI & Data team. You will work with and learn from a group of experienced strategists and industry specialists from a diverse range of backgrounds. You'll also benefit from being part of the wider Monitor Deloitte Strategy community in the UK and globally, with opportunities to learn best practice strategy techniques across industries. Beyond the Strategy team, you will build a network with TMT-experts across Deloitte Consulting, in digital, marketing, financial advisory, regulatory and operations.

Development: We offer a structured career path and invest in continuous development and learning, which matter greatly to us. Our growth in recent years has been strong and we have ambitious plans for the future: you will find that there is no lack of opportunity for you to develop your career, wherever you may choose to take it.

As an Associate Director your responsibilities will include:

• Independently leading multiple AI & Data engagements or large-scale programmes of work from scoping through delivery by managing engagement teams and working with Deloitte Partners and other internal teams to help clients solve their most significant strategic challenges.
• Leading on developing, building, and sustaining strong professional relationships with clients and internal stakeholders from across our Firm
• Proactively sourcing, developing and managing business development activities, effectively collaborating with others to support the building of client accounts and profitable engagements.
• Leading execution of all aspects of client engagements, including scoping, analysis, evaluation, communications, financials, risk, quality etc.
• Mastery of AI & Data tools and frameworks to solve client problems and share best practice within the team.
• Leading and mentoring junior colleagues to ensure successful project delivery, helping them to build technical as well as soft skills and coaching them to achieve their career aspirations
• Taking leadership roles in the management of the practice with our teams and being a champion for our business
• Proactively developing your own skills, seeking feedback, building knowledge, and sharing your insight with colleagues

Connect to your skills and professional experience

We are looking for people who enjoy addressing complex problems in an analytical manner, with a proven record of delivery in a project environment and a strong background in at least one of the TMT-industry sectors (Telecoms, Media, Technology).

Industry-Specific Knowledge:

• TMT Trends: Deep understanding of the latest trends and developments in the TMT sector, including 5G, IoT, streaming services, and digital marketing.
• Regulatory Landscape: Familiarity with relevant regulations and compliance requirements in the TMT industry.
• Industry Challenges: Knowledge of specific data-related challenges faced by TMT companies, such as customer churn, fraud detection, and personalisation.

Business Skills:

• Strategic Thinking: Ability to align data and AI solutions with a client's overall business strategy and objectives.
• Problem-Solving: Strong problem-solving skills to identify and address complex data-related challenges in the TMT sector.
• Client Relationship Management: Excellent communication and interpersonal skills to build and maintain strong relationships with clients.
• Project Management: Experience leading and managing large-scale data and AI projects, including budgeting, resource allocation, and risk management.
• Ability to contribute to 'go-to-market' activities such as responding to RFI / RFPs and developing high-quality proposal materials.

Technical Skills:

• Experience in architecture related disciplines.
• Experience in implementing cloud-based AI/ML workloads across one or more CSPs or third-party vendor technologies, including Google PaLM and Vertex AI, Azure OpenAI Services and AzureML, AWS Bedrock, Sagemaker, Dataiku, Databricks, Snowflake, Data Robot.
• Experience in architecting scalable, performant & cost optimized AI/ML solutions leveraging; serverless technologies, container / Kubernetes based deployments, GPU compute infrastructure.
• Experience in architecting scalable, performant & cost optimized AI/ML solutions leveraging; serverless technologies, container / Kubernetes based deployments, GPU compute infrastructure.
• Experience in working within an architecture function and presenting architectural designs to a variety of stakeholders (incl. Technical Design Authorities or Architecture Boards).
• Experience with LLM architecture (e.g., Transformer, GANs, VAEs), Fine-tuning, Retrieval Augmented Generation techniques and Context embedding, Vector database technologies and Semantic Search techniques & tools.

Connect to your business - Technology and Transformation

Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters.

Engineering, AI and Data

We lead transformation at the heart of our clients; re-engineering the core of our clients' organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

"What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." -Dan, T&T

"I get to work on projects that help clients in a sector I feel truly passionate about." -Rhiannon, T&T

"Everyone always says "it's the people," and that's true. Working for a brand you feel proud of feels pretty good too. And you don't have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital." -Gillian, T&T

Our hybrid working policy

You'll be based in London with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

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