Salesforce Administrator
Sector: Analytics / Data
Location: Central London
Type: Permanent
Ref: BBBH71963_1755273182
Salary: HYBRID
Salesforce Administrator - Service Cloud
Location: London : (Hybrid: 2 days office-based, 3 days remote)
Candidates must have the right to work in the UK without visa restrictions (no sponsorship offered)
Our Client is seeking a Salesforce Administrator - MUST have strong expertise in Service Cloud.
Experience Cloud preferred and Marketing cloud (highly advantageous).
Key Responsibilities:
- Support Service desk team for any Level 3 issues
- Manage Salesforce configuration: objects, fields, page layouts, record types, workflows, flows, and approvals
- Administer users, roles, profiles, and security settings
- Create reports and dashboards
- Maintain data quality through cleansing and deduplication
- Environment refresh activities
- Collaborate on integrations and AppExchange implementations (if any)
- Stay updated with Salesforce releases and recommend improvements
- Support deployments
Requirements:
- 5+ years of hands-on Salesforce admin experience (Service Cloud (MUST) , Experience Cloud preferred, Marketing cloud (nice to have))
- Salesforce Administrator Certification (Advanced Admin a plus)
- Strong skills with automation tools (Flows, etc)
- Experience with data migration tools (Data Loader, etc.)
- Excellent communication and stakeholder management skills
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