Senior Account Manager / Account Director

PLMR Healthcomms is a multi-award-winning public affairs consultancy specialising in health & social care. We deliver impactful, patient-focused campaigns that address the most pressing challenges in the NHS, life sciences, & social care sectors.

We are committed to supporting the growth & development of our team. Through structured training programmes, mentorship, & real opportunities for progression, we empower our consultants to grow alongside our business.

We are looking for an experienced & ambitious Senior Account Manager or Account Director to lead on high-level strategic consultancy for clients across the pharma, healthtech, digital health, & social care sectors.

Person Specification

• Strong background in public affairs or communications with a focus on healthcare.
• Experience in a consultancy working with pharmaceutical clients or in an in-house pharma role.
• Proactive, strategic thinker with the ability to influence at a senior level.
• Demonstrated ability to win & retain clients.
• Well-established or growing network of relevant contacts in healthcare, policy, & life sciences.
• Collaborative team player, committed to high standards & ongoing professional development.

Key Responsibilities

• Client & Account Leadership
• Lead the delivery of high-quality client programmes & campaigns
• Build & maintain trusted relationships with senior clients, grounded in strategic insight & measurable outcomes
• Understand client operating environments & provide well-informed, tailored advice.

Project & Campaign Management

• Take ownership of projects from inception to delivery, ensuring deadlines & budgets are met
• Plan ahead to ensure seamless delivery, including managing team capacity & workload
• Lead internal & client meetings with a clear sense of direction & purpose.

Business Development

• Drive organic growth through account renewals & expansion
• Lead the development of new business proposals & pitch presentations, with a particular focus on pharmaceutical sector growth.

Team Leadership

• Mentor & support the development of junior colleagues
• Provide line management & career development support to junior team members
• Proactively address performance challenges & identify opportunities for team growth.