Application Support Analyst
Application Support Analyst
To £40k Plus Bens
Quant Capital is urgently looking for an Application Support Analyst to join our high profile client.
My Client is a global financial technology (fintech) firm specialising in AML, Fraud, Financial Risk and Big Data Management.
Software Support Analysts regularly use problem-solving, communication, and SQL skills. You will combine knowledge of products with your analytic and technical skills to provide superior assistance and issue resolution to customer inquiries that arise by email or phone.
The Application Support Analyst will be involved in:
§ Analysis, investigation and trouble-shooting of software and system functionality, integrations, product feature-function and adoption issues
§ Creation and development of SQL scripts and other custom software processes
§ Perform simple product installations – providing a pathway into professional services or hosted consulting, pre-sales, engineering, product management and more
§ Write knowledge-base documentation and assist with expansion of our self-service portal and customer happiness by helping to develop of top-notch training modules and videos
§ Provide insights that will be used to improve existing solutions and plan those of our next generation
§ Collaboration with other teams and departments to assist with quicker issue identification and resolution and to provide them with customer insights that aid in development of bug fixes, new product functionality and features
Application Support Analysts Must have:
§ Degree in Information Technology or Systems, Computer Science, mathematics, science, or related STEM concentrations. Minimum 2:2 is required.
§ Experience with SQL databases and SQL programming language
§ Highly analytic with strong problem-solving and creative thinking skills
§ Excellent verbal and written communication skills in English proficiency of the English language at a native or business level
My client is based in London
Consultant, Hosted Support, AWS, AZURE, SQL Fixed Income Implementation FINTECH BA Business analysis, XML/XPath/XSLT
Recommended Jobs
Project Manager
EMJ is looking for a Project Manager to join our growing Client Services team. As a Project Manager , you’ll be at the heart of delivering a gold-medal experience for our clients. You’ll mana…
Part II Architectural Assistant - Hospitality
Part II Architect – Hospitality at Prestigious London-Based Studio An exciting opportunity awaits for a talented Part II Architect passionate about hospitality design. A renowned global design pra…
FP&A Analyst - Contractor
Company Description Location: London- onsite 2 days a week Contract length: 6-months IR35: Inside Start Date: Immediate start date As the UK’s largest fibre-only network, and its…
Mechanical Estimator
Are you an experienced Mechanical Estimator seeking a role that offers not only professional growth but also a range of exceptional benefits? An esteemed M&E Contractor, renowned for its innovative pr…
Mainframe DB2 Systems Programmer - Banking
Contract Role: Mainframe DB2 Systems Programmer – Banking – Inside IR35 Location: UK (Remote) or Denmark (Hybrid – 10 days/month onsite) Rate: £450-£550/day (Inside IR35, via umbrella) Durati…
Executive Assistant
An exciting opportunity has opened for a motivated and organised Executive Assistant to join a growing PR agency based in Soho, Central London. This role offers hybrid working and will provide essenti…
Account Director
A new Account Director is being sought for a high profile, exciting sector, to run circa £9m worth of business to develop. Some European travel. In excess of 25 sites across the UK. The ideal candi…
Project Manager & Quantity Surveryor
Project Manager & Quantity Surveyor needed for our Design and Build client in London! PLEASE DO NOT APPLY FOR THESE ROLES UNLESS YOU HAVE EXPERIENCE WITH RESTARAUNT OR HOTEL FIT OUTS AND KNOWLEDGE OF…
Teaching Assistant
Key Stage 2 Teaching Assistant Two-Form Entry Primary School - Ealing, London Salary: £95 per day Contract Type: Full-Time (Term Time Only) Hours: 8.15am - 4.15pm Start Date: September 2025 L…
Senior Construction Disputes Lawyer 12 month FTC
THE FIRM A global law firm. THE ROLE A Senior Associate is sought to join the Construction Disputes Team in London on 12 month fixed-term contract basis. The Construction Practice offers a compreh…