Workplace Manager
- Manage the day-to-day operations of our London office, including facilities maintenance and repair, events, processes, policies, and communications. This includes:
- Serving as the in-person, main point of contact for all London office needs and questions.
- Monitoring, ordering, and stocking office supplies, snacks, and beverages in alignment with usage and our set budget.
- Actively monitor the office for facilities concerns and facilitate timely repairs with building management.
- Actively monitor our vendors’ work, ensure they’re fulfilling their SLAs
- Help employees troubleshoot issues with office equipment (i.e. faulty monitors, help printing or using our AV equipment). Actively monitor our IT & AV equipment to ensure it is in good working order and partner with IT to resolve any issues.
- Help employees book conference rooms for team offsites and other ad hoc events held in the London Office. Track usage to ensure that we’re not booking more meetings or offsites than we have capacity to support.
- Own the planning and execution of our London office programming, including:
- Our monthly London office happy hours
- Our two large summer and Holiday Celebrations
- Work with local Vanta’ns to curate additional Workplace-sponsored, but Vanta’n-driven programming for our team
- Help support employees hosting special events in our London office as needed
- Drive larger projects like overseeing our move into a new office and preparing our new space for its opening.
- Work with our Senior Global Workplace Manager and London Site Leads to build programming and processes for our London office that drive functionality, culture, and office attendance.
- In addition to directly managing the London office, this person will also support our global, company-wide Workplace programs by contributing to team OKRs/KPIs and driving assigned special projects (i.e. sourcing and vetting new Workplace vendors, helping launch new Workplace programs).
- Prior experience with office or facilities management, including developing and executing on employee programming and events.
- Operate with a high sense of ownership and attention to detail.
- Have excellent organizational, administrative, and problem solving skills.
- Have excellent professional verbal and written communication skills and be able to communicate with team members across all levels effectively.
- Confident with technology and able to pick up new systems quickly. Have working knowledge of G-Suite (for calendar, email, and docs), Slack, and Zoom are a must. Previous experience working in Asana and ticketing software systems preferred.
- Be able to leverage the tools at hand to drive your workflow.
- Have a positive, can-do attitude and enjoy working collaboratively with your team and cross-functional partners
- Industry-competitive salary and equity
- 100% covered medical, dental, and vision benefits with dependents coverage
- 16 weeks paid parental leave for all new parents (birthing, non-birthing, and adoptive)
- Health & wellness stipend
- Remote workspace stipend
- Commuter benefits for team members who attend the office
- Pension matching
- 25 days of PTO per year and unlimited sick time
- 8 company paid holidays
- Virtual team building activities, lunch and learns, and other company-wide events!
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