Healthcare Support Worker - Mental Health (Stapleford Tawney)

Priory
Romford, Greater London

Description

Priory Hospital Suttons Manor, London Rd, Stapleford Tawney, Romford RM4 1BF.
26300.0 annual salary.
Full Time 37.5 Hours

Priory Hospital Suttons Manor has an opportunity for a Healthcare Support Worker to join our team.

Priory Hospital Suttons Manor, Stapleford Tawney, offers a wide range of support to people with complex mental health needs.
Working in a forensic low secure service for male patients with mental health needs and physical health challenges. Shifts are long days and nights working 4 shifts and 3 shifts over a two week rolling pattern. Working hours include weekends, bank holidays and all festival periods. Site is in a remote area with no public transport links on Sundays so will need to ensure ability to travel to and from work site on all days of the week.

What you'll be doing


You will be part of a compassionate team who are committed to our patients wellbeing. We take a personalised approach, using proven therapies to help people move forward with confidence and build a healthier, more fulfilling future. You will play a key part in their recovery, assisting qualified staff with the assessment and implementation of individual patient care plans, undertaking routine tasks and activities as directed or delegated to facilitate wellbeing, dignity and treatment of patients • Ensure that the people who use our service have any personal needs or requirements met; including personal care, participation in activities and support with daily living tasks. To support people who use our service in achieving their outcomes in the way that they choose.
• Complete daily administration including updating person centred support & care plans, updating charts and completing accurate daily notes.
• Maintains professional relationships whilst developing a good rapport with the people who use our service, their family, colleagues, visitors and other stakeholders.
• Through own professional behaviour, including adhering to policies and procedures, contributes to the maintenance of safety, security and confidentiality standards.
• To undertake keyworking responsibility for individual service users, supporting the individual to plan goals and personal outcomes and ensure that these are comprehensively documented and reviewed.



You can find additional information in the attached job description.

What you'll bring to the role


Essential for the role

  • NVQ2 in Health & Social Care or related area or equivalent or higher recognised qualification. GCSE or NVQ2 in English and Maths. N.B. It is not anticipated that all new recruits to the role will have NVQ2 qualification but will commence the attainment process within six months of joining and will have a specific time period in which to qualify.
  • Communication and personal interaction is a key feature of this role and may include the provision of support to people who use challenging behaviour as a way to communicate their needs and frustrations or who use alternative communication methods such as pictures and signing systems. This role also requires participation in and promotion of a team approach at all times, with positive and constructive working relationships for the benefit of the service user. To contribute both verbally and in writing to service user reviews and support planning.
  • The problems faced by many service users may present challenging situations, which may increase the physical, sensory and emotional demands of the role.

The following experience would be beneficial
Experience of working in a related environment is desirable.

What we will give you in return


We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

  • Free on-site parking
  • Birthday Holiday - Your Birthday as an extra days annual leave
  • Enhanced maternity pay
  • Contributory pension scheme
  • Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
  • Access to development opportunities
  • Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
  • Leadership & management development
  • Long service award
  • Refer a friend bonuses

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.

About Priory

Priory is the UK’s leading independent provider of mental health and adult social care. With 12,000 colleagues and a network of 270 services, we support over 24,000 people each year to live their lives as fully and independently as possible. We treat more than 70 conditions – including depression, anxiety, eating disorders and children’s mental health – and provide residential and supported living care for autistic adults, people with a learning disability, Prader–Willi Syndrome, brain injuries and older people.

We are an equal opportunities employer committed to providing an inclusive, accessible recruitment process. Learn more about the accessibility support we offer here .

For agency enquiries and applications, please view our legal statement here .

All roles are subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. Priory will cover the cost of a DBS check.

Posted 2026-11-01

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