Quality & Risk Coordinator

TSA Riley
London
Croydon

Full-time or Part-time


An opportunity has arisen for someone to join TSA Riley’s Quality & Risk Team in Croydon. Reporting to the Head of IMS for the UK, Ireland and Malaysia, the purpose of this role is predominantly to provide ISO standard support to the business.


We are seeking someone with previous knowledge and experience of ISO standards, with excellent communication skills and the ability to engage effectively with numerous stakeholders.


The position will be based out of our Croydon office, with hybrid working available. We are open to considering applicants on a full-time or part-time basis for this role.



Essential skills required are:
  • First rate communication and stakeholder management skills.
  • Excellent English skills, written and verbal.
  • A strong self-starter and team player, enthusiastic and collaborative with the ability to work independently as well as part of a team.
  • Meticulous eye for detail and committed to delivering excellence.
  • The ability to plan, prioritise and deliver tasks under pressure and to strict deadlines.
  • Adaptable and flexible with the ability to adjust to changing circumstances and demonstrate sound judgement.
  • Diligent and discreet with the ability to recognise the importance of maintaining confidentiality and act with integrity in all situations.
  • Strong decision-making and planning skills with the ability to filter information and assess priorities to make informed decisions.
  • Software proficiency: MS Office suite with strong MS Word, Excel, Power BI, Teams and PowerPoint skills.
Duties will include but are not limited to:
  • Providing administrative support to the (Global) Chief Risk Officer and Head of IMS (UK)
  • Assisting with the management and maintenance of multiple ISO standards in the UK
  • Assisting the Quality & Risk Team with internal audit preparation and delivery
  • Production and maintenance of ISO related data within Excel
  • Preparation of reports and presentations using Word, PowerPoint, Power BI
  • Processing of legal documentation
  • Sub-consultant Appointment processing, maintenance and performance evaluation
  • Maintenance of insurance validation from third parties
  • Shared mailbox triage and maintenance
  • Shared calendar maintenance
  • Controlled/standard document creation, maintenance and version control
  • Regional policy review and administration
  • IMS induction scheduling and administration
  • Meetings and training session scheduling and administration
  • Preparation for external audit across multiple offices
  • General administrative support to the Team and wider business where required
Why choose TSA Riley?


Your TSA Riley career promises personal growth, professional excellence, and a welcoming, inclusive workplace. Here's why joining TSA Riley is a great choice:
  • Certified ‘Great Place To Work’: This recognition reflects our unwavering commitment to fostering a positive and supportive workplace culture.
  • Award-winning learning and development: We're proud to set the standard for excellence and innovation in professional development. In 2023, we were awarded the ‘Best Learning and Development Program’ award at the HR Awards, Australia.
  • Diversity, Equity, & Inclusion (DEI): We lead the industry with our comprehensive DEI program, and were finalists in the ‘Best Diversity, Equity, and Inclusion Program’ HR Awards category in 2023.
  • Hybrid working: Work-life balance is vital and we understand that life happens. We offer hybrid working arrangements and create opportunities for in-office collaboration whenever possible.
  • Comprehensive benefits, rewards and recognition: Our benefits program goes beyond the ordinary. We provide exceptional support, growth opportunities, recognition, and rewards, including additional leave, discounts, and perks.
  • Career growth and opportunity: Joining us means opening the door to incredible career opportunities. We operate in a diverse range of sectors and service lines, including Project Management, Advisory, ESG, Cost Management and Asset Management, all over the world. We encourage your engagement with thought leadership, industry events, and internal opportunities including DEI, Reconciliation and cultural awareness and more.
  • Digital excellence: We prioritise productivity, connectivity and cyber security across our systems and technology to stay at the forefront of our industry. This commitment ensures that our people have the technological tools and resources necessary to excel and focus on what you do best.
At TSA Riley we celebrate diversity and welcome individuals from all backgrounds. We are committed to creating an inclusive and equitable workplace. If you require any accommodations or assistance during the recruitment process, please do not hesitate to contact us at [email protected]



No agencies please.
Posted 2025-05-21

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