Management Information Officer LBS-008

Job Category : Admin & Clerical

Location : 160 Tooley Street, Southwark Council

Hours Per Week : 36.00

Start Date : Immediate start

Start Time : 09:00

End Time : 17:00

Salary: £17.90

The role will be support the delivery of the family hubs and start for life transformation programme

PRINCIPAL ACCOUNTABILITIES

1. To maintain confidentiality on all information relating to service users and staff(past and present), ensuring compliance with the Data Protection Act.
2. To produce statistical information that supports performance management and operational managerial decision making based upon data that is reliable and of good quality.
3. Develop specific knowledge and skills that support the remit of the Senior Performance Analysts – Safeguarding and Care
4. Support training and guidance to managers and practitioners around data and performance management and how these products are utilised to support effective social work practice.
5. To support in the research, collation, capture, storage and publication of evidence and datasets to support strategic planning and decision-making within Children and Families.
6. To support the updating of analytical products for Children and Families to support strategic planning and commissioning.
7. The post-holder will be required to liaise with colleagues across the to ensure that data and intelligence are shared widely and efficiently.
8. To prepare cyclical and ad-hoc Children and Families performance reports and present these to managers and other stakeholders as required.
9. BeachampionforstatutorydataandreportingframeworksforChildrenandFamilies and support all necessary data collection, validation, and reporting to support compliance with these.
10. Liaise with front line workers and managers to provide appropriate support, guidance, and advice within Children and Families to improve data and performance monitoring, completion of statutory returns and facilitate the provision of operational management information to Children and Families to agreed timetables and specifications.
11. To carry out the duties and responsibilities of the job in accordance with the Council’s Health and Safety Policy and relevant Health and Safety legislation and to actively promote equalities through the application of the Council’s employment practices and procedures in accordance with relevant legislation.

Knowledge, including educational qualifications:

Good understanding of the national and local context for children’s services, including Early Help, Safeguarding and Looked After Children including Care Leavers.

Good understanding of legislation, policy and the regulatory frameworks governing Children’s Services.
Good analytical and numerical skills and a demonstrable ability to work with datasets.

Experience:

Relevant professional qualification or experience of children’s services.

Experience of performance management, data cleanliness, quality assurance processes and operations in a high performing team.

Ability to support in the production of information for external regulators including for inspection.

Experience of data protection and safeguarding frameworks.

Ability to produce performance information, quality intelligence and analysis products which support service improvement.

Experience of using a range of software and systems relevant to children’s services in support of data extraction, manipulation, presentation and submission, for example:

• Microsoft Office applications (e.g. Word, Excel, Access);
• Business Objects Infoview & Web Intelligence,
• Mosaic,
• Synergy,
• BI tools (preferably PowerBI)