Senior Procurement Operations Manager

HSBC Global Services Limited
London

Senior Procurement Operations Manager

In this fantastic new position, you will join a growing team, taking responsibility for identifying and defining the varying procurement processes currently being undertaken across the business, highlighting best practice, driving to get agreement on a common model/minimum standard.

In this truly global role, you will work across all core services Procurement globally, demonstrating a broad range of knowledge of bank wide and functional policies, procedures, systems and processes. You will keep abreast of key external regulatory requirements impacting Source to Contract, Procure to Pay, Third Party Management and Travel and Events, and work dynamically and flexibly with a broad range of SMEs.

In this role, duties will include:

  • Ensuring timely and effective delivery of objectives, including the meticulous production of documentation to required deadlines.
  • Acting as a subject matter expert, providing mentorship and guidance to procurement teams and other colleagues on best practices and adherence to established operations guidelines.
  • Identifying the tools/systems required for process control.
  • Agreeing a standard set of performance metrics/measures/reports.
  • Promoting a collaborative working environment, building strong relationships to achieve shared objectives.
  • Co-ordinating actions as necessary with the Procurement ExCo, Heads of Procurement and other stakeholders, globally.
  • Sharing strategic insights and best practice on the core procurement service with operational and project colleagues.
  • Working with stakeholders to ensure that appropriate approvals and signoffs are in place.
  • Contributing to the strategic development of the Procurement function, ensuring Procurement Operations considerations are integrated into new initiatives, where required, and articulated through compelling strategic proposals and detailed implementation plans.

To be successful in this role you should have the following skills:

Technical:

  • Procurement processes
  • Exec level Stakeholder Influencing and Management
  • Relationship Management
  • Change Management
  • Communications
  • Procurement Risk

Behavioural Skills:

  • Communicator
  • Customer Orientated
  • Outcome Orientated
  • Problem Solver

Cognitive Skills:

  • Divided attention
  • Critical thinking
  • Collaboration
  • Logic and reasoning

This role can be based in London, Sheffield, Birmingham or Fareham on a hybrid basis.

 

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

 

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 207 832 8500

Posted 2025-09-21

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