Jewellery Product Coordinator

ABOUT VIVIENNE WESTWOOD

Vivienne Westwood is one of the most iconic British fashion brands, renowned for its heritage, innovative design, and commitment to culture and activism. We care deeply about our people and the environment, and our core values — Gaia, Quality not Quantity, Activism, Culture & Heritage — guide us daily. If you share our passion for creativity, sustainability, and innovation, we’d love to hear from you.

ABOUT THE ROLE

The Jewellery Product Coordinator plays a key role in supporting the day-to-day operations of the Jewellery Product Development team. Working closely with the Senior Product Developer and cross-functional departments, you will be responsible for maintaining accurate product information, coordinating seasonal launches, supporting supplier communication and ensuring the smooth execution of product development processes.

This role requires exceptional organisational skills, strong systems knowledge and the ability to manage multiple projects and deadlines within a fast-paced, creative environment.

KEY RESPONSIBILITIES

• Own the creation, maintenance and accuracy of product information within the PLM system, including SKU creation, product specifications, materials, sizing and collection attributes.

• Manage and update product data throughout the development lifecycle, ensuring accuracy, completeness and timely delivery of information.

• Work closely with Product Development, Merchandising, Production, Marketing and Ecommerce teams to ensure consistency of product information across all systems and platforms.

• Coordinate with suppliers and the Thailand team regarding product specifications, development updates, SMS requirements and seasonal timelines.

• Manage the setup, maintenance and launch of seasonal collections within JOOR, ensuring all product information, imagery and collection content is accurately represented.

• Review jewellery imagery and product content for digital platforms, providing detailed feedback and coordinating updates ahead of final approval.

• Prepare presentations, seasonal reviews, reports and supporting documentation for internal meetings and collection sign-offs.

• Produce sales reporting and product performance analysis to support commercial reviews and future collection planning.

• Research and onboard new suppliers where required, coordinating sampling processes and monitoring projects through development and approval stages.

• Track development costs and support invoice and payment follow-up processes in partnership with the Finance team.

• Coordinate shipments, sample management, product archives, press requests and delivery tracking to ensure effective team operations.

• Maintain organised project trackers, documentation, shared drives and Microsoft Planner activities, ensuring key deadlines and milestones are met.

• Identify opportunities to improve processes, data accuracy and ways of working within the Jewellery Product Development function.

(Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role)

PROFILE & KEY SKILLS

• 1-2 years' experience within a Product Coordinator, Product Development, Merchandising, Buying Administration or Product Operations role.

• Previous experience working with Product Lifecycle Management (PLM) systems and product information management is essential.

• Excellent organisational skills with the ability to manage multiple priorities and meet changing deadlines.

• Exceptional attention to detail and accuracy, particularly when handling large volumes of product data.

• Strong analytical skills with advanced proficiency in Microsoft Excel.

• Comfortable working across multiple systems, databases and reporting platforms.

• Understanding of product development processes within a fashion, accessories or luxury goods environment.

• Strong communication skills with the confidence to build relationships across internal teams and external suppliers.

• Proactive, solutions-focused and able to work independently whilst contributing effectively as part of a team.

• Experience using JOOR is desirable.

• Adobe Photoshop experience is beneficial but not essential.

BENEFITS

• Staff discounts

• Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.)

• Perkbox Discounts and Wellness Hub

• Cycle to work scheme

• Generous annual leave allowance

• Pension Scheme

• Training and hands-on experience

• Opportunities to build new skills and gain valuable industry knowledge

Applications are reviewed on an ongoing basis, so we recommend applying early to avoid missing out.

Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws. For our privacy statement please visit this link