CCTV Controller

Position: CCTV Controller
Location: Whitehall
Pay Rate: £14.25 per hour
Hours: Average 60 hours per week
Shifts: Days - Monday - Friday - 7:00 AM - 7:00 PM


CCTV SIA licence required
You must have lived in the UK for at least the last 5 years


Your Time at Work

- Monitoring: Continuously observe live CCTV camera feeds to identify potential security breaches, criminal activity, or safety hazards and arranging for the collation and viewing of CCTV images in response to incident management, strictly in accordance with the CCTV Code of Practice, are key functions.
- Incident Response: Respond to alarms, alerts, and other notifications from the CCTV system, assess the situation, and take appropriate action, such as contacting law enforcement or other emergency services.
- Reporting: Document incidents, suspicious activities, and any unusual occurrences in detail, ensuring accurate and timely reporting to relevant authorities or supervisors. Equipment failures and faults must be inspected and reported in line with established procedures. Any discrepancies, issues, or faults are to be reported to the Duty Security Manager and Security Manager.
- Equipment Maintenance: Perform routine inspections of CCTV equipment to ensure proper functionality and report any malfunctions or issues, thereby maintaining the operational readiness of the Security Control Room CCTV equipment.
- Communication: Effectively communicate with other security personnel, law enforcement, and emergency services to coordinate responses and share information.
- Record Keeping: Maintain accurate records of all incidents, including video footage, reports, and other relevant documentation. Accurate daily occurrence log records for CCTV patrols and faults must be maintained,
- Compliance & Operational Duties: Strict adherence to site duties, policies, and procedures is required. All compliance checks must be meticulously completed. Assistance to the Duty Security Manager and Security Manager shall be provided as necessitated by site requirements. Effective support during incidents is expected. Maintaining a high level of morale and discipline within the team is a crucial aspect of this role.


Our Perfect Worker

It is crucial to have great communication and customer service skills. All our admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices.


Our perfect CCTV Controller will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join G4S and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers.


Key Information and Benefits

- 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked)
- Workplace Pension Scheme
- Progression training and development opportunities
- Life assurance benefit
- Contributory Healthcare Scheme
- Eyecare vouchers
- Employee Discount Schemes
- Refer a friend scheme
- Free uniform provided


Job Ref: 1G4S (G180)


G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees. Join our diverse and empowering team today!

About Staffline

Staffline are working in Partnership with G4S, providing a recruitment solution for security roles.


Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.


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