Senior Account Manager

JOIN OUR JOURNEY

Medialab is the UK’s leading independent media agency, and one of the fastest growing in the industry. We’re a media agency that’s made differently: purpose-led, data-driven, founder-run and proudly independent.

Our entrepreneurial spirit means success is rewarded and there are no limits to what you can achieve, which our employees agree with, evidenced by being a Campaign ‘Best Place to work’ for the last 5 years in a row, Campaign's Independent Agency of the Year 2024 and The Sunday Times Best Places to Work 2025. We are IPA Effectiveness accredited, an IPA People-First agency and widely awarded including a double-gold at the 2024 IPA Effectiveness Awards for our work with Laithwaites.

Our independence means we can focus 100% on doing the right thing to secure success for our clients and our brilliant people. We work with a wide variety of clients including Sharps Bedrooms, SunLife, Standard Life, Laithwaites Wine, EMMA, Save the Children, Mind, Guide Dogs, Hovis, Alzheimer’s Society, RNLI and Clearscore.

OUR VALUES

• Commit to Doing the Right Thing (Take ownership and be accountable)
• Help People Flourish (Invest in people)
• Dig Deeper to Understand Better (Data driven curiosity)

OUR COMMITMENT TO YOU

Working at Medialab comes with lots of perks including all the usual things you would expect, such as a competitive salary package, pension, season ticket loans, cycle to work scheme, weekly social events and big summer / end of year parties.

On top of that, we offer extra incentives which make life at Medialab even more rewarding:

• Time to Unwind – 25 days holiday (+ Christmas closure), birthday & mental health day off, flexi-hours, and work abroad scheme.
• Hybrid Working – Balance between home and office. We welcome requests for flexible working arrangements from the commencement of employment.
  Career Growth – Quarterly reviews, CPD Platinum training, mentoring, and leadership support.
• Health & Wellbeing – Private medical insurance, health cash plan, gym discounts, wellbeing apps, and free professional counselling.
• Supporting Families – Enhanced parental leave and life assurance.
• Giving Back – Paid charity days and sustainability initiatives.
• Perks & Rewards – Retail discounts, long-service trips, and an unforgettable team culture.

YOUR NEXT CHALLENGE:

This role sits within the Planning Team, reporting to a Business Director and managing at least one Account Executive. The wider team also consists two Account Directors, three Account Managers, and three Account Executives.

The primary focus is Paid Search, with expertise in Google Ads being highly advantageous. However, if you have broader digital experience, there’s an opportunity to expand your channel knowledge in this role.

You will be responsible for managing large digital budgets, with a strong emphasis on activation. Ensuring best practices are in place and delivering strong performance will be key aspects of the role.

YOUR ROLE AND IMPACT:

You will be working across three key accounts in the retail, charity and financial services sectors, driving best-in-class digital performance strategies.

This role offers the opportunity to work across multiple channels, including Social, Paid Search, and Display/Video.

One client operates globally across Europe, one charity is increasing their remit with Medialab while the last is undergoing an exciting transition from a performance-led model to a brand-focused approach, making this the perfect time to join.

WHAT YOU WILL BRING TO THE ROLE:

Must Have Skills

• Experience working within an agency in Paid Search with at least 3 years at Account Manager level (or equivalent) .
• Line Management experience of at least 1 team member (Account Executive or equivalent).
• End-to-end experience across strategy and hands-on delivery, with a strong focus on activation and execution.
• Experience in both activation & planning, with activation as the priority.
• Demonstrated ability to deliver measurable results across key KPIs, driving growth and ROI through paid search.

Nice to Have Skills

• Proven ability to deliver results in complex, fast-paced environments, ideally within Retail or Finance campaigns.

• Confident integrating paid social into multi-channel strategies to drive performance.
• Skilled in using programmatic and direct display to support full-funnel objectives, from awareness to retargeting.
• Experienced in building brand visibility and equity through smart, search-led campaigns that go beyond pure performance.
• Able to align paid search with offline and ATL channels for cohesive, high-impact campaigns.