Online Merchandiser

Role overview:

Online Merchandiser
Waterloo - Hybrid Working
Full Time
Permanent
Grade 3

At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.

The purpose of this role is to support planning and execution of omnichannel trading and merchandising initiatives helping our customers enjoy amazing technology and driving profitable growth. You will work closely with key business functions including ecommerce, commercial, marketing and retail teams.

In your day-to-day role you will be supporting the online merchandisers and trading managers in their respective areas through merchandising the Currys/CPW website.

Role overview:

• Accountable for merchandising for product area of responsibility eg. Appliances, CE etc. and driving performance for said category through understanding trading performance.
• Accountability for ‘right first time’ promotional set up.
• Managing online executions for promotions and campaigns, working closely with relevant teams to deliver on point merchandising.
• Optimising attach recommendations to enhance sold with strategy.
• Understanding pain points in the journey using analytics tools (eg. Adobe, content square) and recommending/implementing changes.
• Establish a philosophy of continuous improvement through all areas, demonstrable through meaningful metrics reported weekly and periodically.
• Managing search tool optimisation, utilising reporting on search terms to identify and fix search results.
• Managing navigation, PLP sorting rules, Einstein recommendations and creating and implementing a plan to optimize these using SFCC A/B testing capability.
• Using on-site analytics and feedback performance analysis if required. Responsible for ensuring that product merchandising standards are met across teams and surpassing agreed benchmarks.
• Managing ad hoc requests and projects that may arise as part of strategic work e.g. Refurbished PoC, new functionality implementation.

Experience Recquired:

• Strong planning and organisational skills, with good attention to detail to ensure line level accuracy
• Good level of commercial acumen
• Creative approach to problem solving
• Excellent numerical and analytical skills to review data and provide recommendations/actions plans to drive sales, profit and cash
• Ability to build relationships and be a team player
• Excellent inter-personal and communication skills, capable of presenting to team forums as well as working cross functionally to achieve the desired results
• Must be a driven individual who can demonstrate strong tenacity and resilience
• Experience using Salesforce Commerce Cloud and Amplience desirable

Why join us:

Join our team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.

Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email [email protected] and we'll do our best to help.