FRONT DESK & OFFICE COORDINATOR

FRONT DESK & OFFICE COORDINATOR

We Realise Potential in Your Story

Based in the heart of Shoreditch, we are a multi-platform production company, social media agency, and digital media network who are currently on a quest to find a Front Desk & Office Coordinator to join our Office team. Is this your next opportunity?

As Front Desk & Office Coordinator you will be the welcoming face for visitors and staff alike, whilst helping co-ordinate the day to day running of the Office. As part of a high performing office & facilities team you will support the Group Director of Operations to run the office effectively, sustainably and ensure the H&S of staff at all times. You will play a major role in contributing to company culture and employee experience, as well as being an ambassador for Little Dot values. The below list is not exhaustive, and the Company may reasonably vary the responsibilities of the role from time to time.

This is an exciting entry-level role ideal for an individual wishing to start a career in office management and facilities within the digital content agency and media industry. Please note, the role requires the successful candidate to be office based 5 days per week.

PERKS OF THE JOB

We are proud to be an award winning, B Corp™ Certified workplace with employee wellbeing at the heart of everything we do. We offer hybrid and flexi-time working, mental health and wellbeing programmes, enhanced gender neutral parental leave, interest free financial support and a digital nomad policy that allows you to work from abroad in two one week blocks a year. Plus all the usuals such as pension contributions, annual leave and office perks like free lunches, socials, and health treatments!

HOW YOU'LL SPEND YOUR TIME

Office Management:

• Managing reception; welcoming guests, staff and answering the phone;

• Opening the Office and setting up for the day (on rotation);

• Resolving weekly Agenda actions (e.g. repair jobs and ordering supplies);

• Ensure UK Health and Safety compliance (clear corridors, capacity, fire drills) and update office protocols and procedures.

• Manage consumables/stationary; this involves ensuring constant stock and handling couriers, taxis, and post.

• Deliver new starter inductions (office tours) on the given days (including liaising with IT/People for staff on/off-boarding and equipment collection).

• Troubleshoot/triage facility issues (electrical/plumbing) and escalate to management.

• Manage and liaise with contractors for remedial and regular maintenance.

Events & Communication:

• In coordination with your team, organise company social events (Summer/Christmas), weekly staff lunches, after-work socials, town halls, and perks.

• Manage office-to-staff communication (daily/weekly announcements) as well as office events calendar.

• Support Marketing with external-facing events (setup, visitor management, merchandise).

• Support and improve the company's sustainability commitments.

As well as the main Office responsibilities the successful candidate must be prepared to undertake First aid training and be a company fire marshall.

WHAT YOU NEED TO SUCCEED
Skills matter, experience is useful, attitude is everything.

• Excellent communications skills, both written and verbal;

• An ability to be self-sufficient and also work as a team player;

• Respect for confidentiality and have a diplomatic manner;

• The ability to multi-task and thrive in a fast-paced environment;

• Excellent in-depth working knowledge of Google Mail and Google Drive;

• A highly organised, proactive and resourceful approach with the ability to reprioritise tasks as needed;

• A respect for and understanding of health and safety policies;

• A commitment to and understanding of sustainability;

• Accuracy and an eye for detail.

LITTLE DOT, BIG IMPACT 🔥

We’re probably the biggest studio you didn’t know was fuelling your favourite content. We’ve been one of the top dogs in the digital content space since 2013 (some would say, before its potential was even fully realised). We're proud to work with some of the hottest TV and movie studios, distributors, rights holders, sports federations and brands in the business.

WE ARE COMMITTED

We are committed to fostering a diverse, inclusive, and equitable workplace at Little Dot that reflects our diverse digital audiences and communities we work and live in. We are committed to ensuring every employee feels valued and empowered to contribute their unique perspectives. We welcome candidates of all backgrounds, experiences, and identities to apply to our vacancies, and we strive to create an environment where differences are celebrated, and everyone has equal opportunity to thrive.

USE OF AI IN APPLICATIONS

We value authenticity, and want to get to know you - your thinking, and your originality. While generative AI tools can help refine text, we require your applications to be in your own voice and words. AI cannot be used to generate your responses, and any applications appearing to be entirely AI-generated will not be progressed.

Learn more about us, our values and our commitments please visit our website for more information.