Lean Expert (Retail)
This is a key role working closely with senior leaders, influencing strategy, and delivering practical, measurable improvements across retail operations. What you'll be doing
- Leading and governing the Retail LEAN programme from design through to delivery
- Partnering with senior stakeholders to set and achieve continuous improvement goals
- Identifying and delivering LEAN improvement opportunities across the retail estate
- Coaching and supporting teams in LEAN tools such as Kaizen, 5S, Value Stream Mapping and problem-solving methodologies
- Developing LEAN training materials and building internal capability
- Tracking performance, metrics and benefits to ensure sustained improvement Proven experience applying LEAN principles in a live operational environment
- Background in retail, warehouse or pharmaceutical environments
- Strong leadership and stakeholder management skills
- Experience managing people and leading change initiatives
- Confident communicator with the ability to influence at all levels Essential requirements
- Minimum 5 GCSEs (including Maths and English) or equivalent
- IOSH qualification
- Full UK driving licence
- Strong Microsoft Office skills (Word, Excel, PowerPoint, Outlook) Desirable
- LEAN / Six Sigma / 5S qualifications
- Experience working to KPIs and operational targets
- Knowledge of Phoenix quality management systems
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