International Marketplace Merchandiser Planner

All the details

Marks and Spencer are a unique British heritage brand with a history of ‘firsts’ and we enjoy the fact that everything we do has the potential to impact and delight over 30 million customers daily. Our international business is now in the middle of a transformation, and we see huge opportunity to outgrow our competitors.

M&S already has a significant international presence: 400+ stores outside of UK and ROI, in 70 markets across Europe, Asia and Middle East (online sites in over 60 markets) and via owned and local operator models (franchise, JV, wholesale and marketplaces). We have a team in place who share some impressive international experience and have created a clear strategy which will deliver ambitious goals.

We have the benefits of being a smaller team, we say it, we do it and we always aim higher. We want people who are energised about driving transformation and we want entrepreneurial thinking. There is a lot to do and we’d like your expertise. This is why we continue to hire driven individuals who bring the right DNA, positive attitude, and analytical expertise to M&S.

We are currently looking for a Marketplace Merchandiser Planner to join the team at this exciting time.

T o stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected.

What’s in it for you

Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever, and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special…

• After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry-leading parental, adoption, and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
• A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

What you’ll do

Your key accountabilities will include

• Support the trading of M&S product ranges across key platforms like Amazon, Zalando, and others.
• Track stock performance vs. plans and suggest actions (e.g., re-buys, markdowns, promotions) to optimise sell-through.
• Improve reporting processes for more accurate, data-driven decision-making
• Build relationships with Account Managers, Buying, Supply Chain, Digital, and Finance teams to facilitate joint decision-making.
• Manage the end-to-end critical path from order placement to product launch across international partners.

Who you are

Your skills and experience will include

• Proven Merchandising Expertise: with hands-on experience in a leading retail brand, with a strong track record of driving growth and delivering results in fast-paced merchandising environments—particularly within high-performing e-commerce platforms such as Amazon and Zalando.
• Commercially Driven & Goal-Oriented: Highly motivated with a relentless focus on achieving and exceeding commercial targets. Known for turning insights into actions that enhance profitability and market share.
• Advanced Analytical & Digital Literacy: Proficient in Microsoft Excel and Office Suite, with strong presentation skills. Comfortable working with data tools such as WSSI and Power BI to support smart, data-led decision-making
• Proven experience in an eCommerce role, with knowledge of European marketplaces highly desirable.
• Global Brand Ambassador: Passionate about representing the M&S brand to international audiences—translating the best of British retail into tailored, impactful offers for diverse global marketplaces.

Everyone’s welcome

We are ambitious about the future of retail. We’re disrupting, innovating, and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted, and admired by our colleagues, customers, and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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