Client Support Specialist
Job Summary
Client Support Specialist
Salary: Circa £30,000 per annum
Benefits: Life Assurance and Health Cash Plan
Location: This is a remote role, but some travel to the office in London (Fleet Street) will be required
Reports to: Head of Support & Bureau
Department: Support & Bureau
Abacus Software Limited (part of the Naviga group) is an award-winning Software as a Service (SaaS) provider, with over 20 years of digital transformation experience. We help brands and communities expand engagement and revenue with personalised digital experiences.
Our unique proprietary SaaS offerings are Webvision Cloud, a Digital eXperience Platform (DXP), and ADvance , our award-winning Customer Data Platform (CDP). They provide a range of built-in and add-on modules that enable our clients to proactively manage customer engagement and revenue with highly targeted offers and relevant content driven by powerful insights combining data from multiple channels. These platforms are complemented by specialist consultancy and bureau services which help our clients optimise their audience engagement and revenue.
Overview
The client support specialist sits within our bureau department as the primary point of contact for the initial setup and on-going management of our client’s platform products. This role will suit someone with a desire to use their extensive knowledge and experience of our products to create seamless and intuitive onboarding for our clients, as well as providing ongoing support. The client support specialist will ensure our clients use our software to its greatest potential and develop supportive and meaningful client relationships.
Abacus will ensure that full and ongoing training and support will be provided to the right person. We want to help you reach your full potential.
Recommended Jobs
Senior Corporate Tax - Global Compliance & Reporting 1
Our Global Compliance and Reporting professionals help businesses meet complex demands for tax reporting and with the associated tax advisory, strategy and controversy. The Global Compliance and Repo...
Runner - Adhoc (Creative)
Runner - Creative Environment (Ad Hoc Days Only) Dates Available: 3rd, 4th & 5th June We're looking for an enthusiastic and reliable Runner to support our client in a creative environment on a...
Senior Public Relations Executive
We invite seasoned professionals to consider an exceptional career move. If you are a Senior PR Executive with extensive experience in the UK corporate communications landscape, we have a compelling ...
HVAC Mechanical Engineer
Job Title: Mechanical Engineer Location: Varies - Must be able to drive Employment Type: Full-Time, Permanent Salary: Competitive, Based on Experience About Us: My client are driven by ...
Principal - Enterprise Applications -Digital Strategists & Offering Owners
Role - Principal Consultant Technology – Digital Strategists & Offering Owners Location – London, UK Required A strategist and visionary for Digital Service Offerin...
Luggage Porter
As Luggage Porter you will be one of the first smiling faces that our guests see as they approach The Ned. You're there to make people feel welcomed, maintain a calm and inviting environment, and set...
Database Engineer (IT)
Job Description Database Engineer Responsible for the development and delivery of new systems to automate and streamline processes required by different departments. To support the internal IT ...
Commercial Account Manager
Your new company Your new job working as an Account Manager, will be working for a privately-owned Global Lloyd's Broker with offices based around the UK and Worldwide, with their head office ...
BD & Marketing Coordinator - International Law Firm
Title: Business Development & Marketing Coordinator Location: London Salary: Competitive Hybrid: 3 days in office/2 from home Ryder Reid Legal is currently recruiting for a Business D...
C# Developer - Equities Technology
Senior C# Developer - Equity Technology | Top-Tier Investment Bank | London | A leading investment bank is seeking an exceptional C# Developer to join their innovative Front office Equity Technology...