Business Support Assistant

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Business Support Assistant

Blackwall Reach Office, 9 Webber Path, London, E14 0FZ

£29,279 per annum

37.5 hours per week

We have an exciting opportunity for a Business Support Assistant to join our team in Blackwall Reach Office. If you’re looking for an exciting and varied role where no two days are the same, and you’re passionate about supporting people, we may have your perfect role!

This is an exciting role within Sanctuary Supported Living, which encompasses the full complement of the business support functions. This involves a wide range of tasks from taking minutes, raising purchase orders, managing ad hoc enquiries and requests for administrative support. Your work will directly enable our frontline staff to focus on our customers, while we support them with the administrative work.

The successful candidate will ideally have come from an administrative background, who is highly organised and with a proven history of managing and prioritising a varied workload.

Your role:

• Various administrative duties to enable our frontline staff to focus on our customers
• Managing your own workload and review work being requested from schemes
• Working through tasks in a co-ordinated approach and manner
• Communicating with team members around various regions to ensure standards are maintained to a consistently high level

• Supporting other areas of the team when required

Your Skills:

• Experience of working in a similar role within a supported living or customer service setting would be advantageous
• NVQ2 in Business and Administration or similar, or willing to work towards is desirable

• Knowledge and experience of using SAP and other internal systems is desirable

• Excellent communication, interpersonal, and leadership skills
• A good level of experience and knowledge with Microsoft Office systems including Word, Excel, PowerPoint, and Outlook

Your rewards

You deserve more than the basics. That’s why, alongside 33 days’ annual leave pro rata (rising to 38, including bank holidays) , occupational sick pay linked to length of service, and a contributory pension scheme , we’ve created a package to help you thrive:

• Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
• Company-paid life insurance
• Parental leave arrangements and annual leave purchase scheme
• Company-funded training and ongoing career development opportunities
• Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks
• Exclusive retail discounts , Cycle to Work, and salary sacrifice arrangements

Some rewards are subject to a qualifying period or other criteria – visit our website for more information.

Ready to #BeYourBest? Apply today and start an inspiring career with Sanctuary Supported Living. Curious about what it’s like to work with us? Discover our values, culture, and real stories from our teams at or follow us on socials.

Before you apply

• We can only accept applications from individuals with the right to work in the UK.
• All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.
• Internal candidates should apply via their internal careers account.
• We may close this advert early, so please apply as soon as possible.

Inclusion is one of our core values . We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.

We work closely with the Home Office in order to prevent illegal working.

An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.