APM Monaco - Store Manager - Central London
- Achieving turnover targets
- Analyse sales reports and data to determine business needs and implement strategies
- Define individual objectives for sales advisers
- Motivate team members and ensure understanding of KPIs in order to improve individual and collective performance
- Collaborate with the marketing team
- Ensure the quality of customer service
- Ensure that the team maintains communication with customers
- Resolve customer complaints and support decisions made by sales advisers
- Ensure the maintenance, presentation and organisation of the shop
- Ensure payment procedures are followed
- Monitor expenditure on blinds
- Set up staff schedules as required
- Manage the inventory and ensure that staff adhere to procedures and are trained in the use of the POS.
- Maintain good communication with members of the company and other blinds
- Improving and maintaining merchandising guidelines
- Ensuring that the store is clean, organised and complies with management guidelines
- Work with the logistics and marketing teams to ensure that the store's assortment is correct
- Identify and communicate defective products as quickly as possible
- Communicate stock requirement
- Participate in the recruitment, training and development of staff
- Develop and monitor training programmes
- Evaluate the performance of each staff member and provide constant feedback to improve performance
- Helping to resolve HR problems
- Ensuring that professional image and standards are respected and reflect the brand image
- You love APM Monaco!
- You have solid experience as a Store Manager
- You have experience in luxury/fashion retail and visual merchandising
- You are fluent in English
- You know how to analyse sales reports and react quickly
- You have strong communication and organisational skills
- You are flexible in terms of working hours (evenings, weekends and public holidays)
- You love APM Monaco!
- You have solid experience as a Store Manager
- You have experience in luxury/fashion retail and visual merchandising
- You are fluent in English
- You know how to analyse sales reports and react quickly
- You have strong communication and organisational skills
- You are flexible in terms of working hours (evenings, weekends and public holidays)
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