Technical Business Analyst - Infrastructure, Server Upgrades
Key Skills
- Proven Technical Business Analyst experience within infrastructure or technology transformation programmes
- Strong understanding of server environments, application hosting, and infrastructure platforms
- Experience with server migrations, server refreshes, OS upgrades, or datacentre transformation
- Knowledge of SQL Server environments and application impacts of platform upgrades
- Strong stakeholder engagement, workshop facilitation, and documentation skills
- Any experience working in the insurance industry is desirable
- Analyse server estates, applications, and infrastructure using CMDB data and technical documentation
- Map application dependencies and assess upgrade requirements, risks, and criticality
- Identify opportunities for infrastructure optimisation and rationalisation
- Produce impact assessments, recommendations, and migration plans
- Support upgrade planning, testing, defect management, and business validation
- Work closely with delivery teams to ensure successful implementation of programme outcomes
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