Aftercare Manager

4Site Recruitment

London

4Site Recruitment are seeking an experienced Aftercare Manager to join our client, a leading main contractor in the luxury residential sector . This is a key, client-facing position responsible for managing post-completion works across a portfolio of prestigious properties in Central London.

You'll be the go-to person for ensuring homes continue to meet the highest standards expected in super-prime residential delivery-handling snagging, coordinating minor works, and maintaining direct relationships with discerning clients.

What You'll Be Doing:

Managing and resolving snagging lists and ongoing maintenance issues

Overseeing subcontractors and a small in-house team across multiple sites

Liaising directly with homeowners, developers, and consultants

Coordinating minor works including finishing, decoration, MEP, and joinery

Providing clear reporting to internal construction and project management teams

Maintaining exceptional quality standards and client satisfaction

What We're Looking For:

Proven experience in aftercare , maintenance , or defects management within high-end or listed residential properties

Hands-on background-likely from the trades or site management

Excellent communication and client relationship skills

Strong organisational ability and attention to fine detail

Knowledge of building services (e.g. HVAC, joinery, finishes)

Comfortable managing 3-6 sites simultaneously with minimal supervision

Full UK driving licence (company van provided)

What's on Offer:

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