Diagnostic Technician - Automotive

Job Description

Diagnostic Technician - Automotive Stratford-upon-Avon Salary: FROM £46,000 OTE - Negotiable Depending on Experience Monday to Friday | No Weekends | Permanent, Full-Time Are you an experienced Diagnostic Technician who enjoys getting to the bottom of vehicle faults and solving technical problems? We're recruiting for a skilled and experienced Diagnostic Technician to join a busy, well-established independent automotive workshop in Stratford-upon-Avon. This is an excellent opportunity for someone who enjoys the investigative side of vehicle diagnostics, takes pride in accurately identifying faults and has the technical expertise to work across a wide variety of vehicle makes and models. Unlike a traditional Vehicle Technician role focused primarily on routine servicing and repairs, this position offers the opportunity to take ownership of the diagnostic process, from investigating customer-reported concerns through to identifying faults and recommending the appropriate repairs. You'll be working on a diverse range of vehicles, from everyday cars and light commercial vehicles through to prestige models, including Bentley. The Role As Diagnostic Technician, you'll play a key role in accurately diagnosing vehicle faults, providing technical expertise and ensuring customers receive clear, professional advice on the repairs required. Your responsibilities will include: Investigating and diagnosing customer-reported vehicle faults and concerns. Carrying out thorough diagnostic assessments using specialist equipment and your own technical expertise. Identifying the root cause of mechanical, electrical and electronic faults. Liaising directly with customers where necessary to clarify reported issues and gather additional information. Producing accurate diagnostic reports and recording findings on digital job cards. Working closely with the Service Department to prepare accurate repair estimates. Carrying out repairs where appropriate or referring more extensive repair work to other workshop technicians. Providing technical advice and guidance to other technicians when required. Working closely with the Workshop Controller and Service Manager to ensure an efficient workflow. Keeping up to date with developments in vehicle technology and diagnostic techniques. What We're Looking For We're looking for an experienced, technically capable Diagnostic Technician who enjoys problem-solving and has the confidence to work independently. You'll ideally have: A minimum of 5 years' experience working as a Vehicle Technician. Proven experience in vehicle diagnostics and fault finding. Strong mechanical knowledge across a variety of vehicle makes and models. Experience working within a multi-brand or independent automotive workshop would be particularly advantageous. Confidence using diagnostic equipment, interpreting fault codes and identifying underlying issues. The ability to accurately diagnose faults and recommend appropriate repairs. Good communication skills, with the confidence to speak directly with customers when required. Experience using garage management systems and completing accurate technical reports. A full UK driving licence. We're interested in hearing from experienced Diagnostic Technicians and Master Technicians who can demonstrate strong practical diagnostic capabilities and a genuine passion for fault finding. Salary & Benefits Total earnings FROM £46,000 OTE. Basic salary starting FROM £40,000, negotiable depending on experience and expertise. Additional profitability-based bonus with an OTE of £6,000 per annum. Monday to Friday, 8:00am-5:30pm, with a 45-minute lunch break. No weekend working! 22 days' annual leave plus bank holidays. Annual Christmas closure from 23rd December to 2nd January. Ongoing training and development opportunities. Company pension scheme. Staff discounts on parts and labour. Access to workshop ramps for personal use. Free on-site parking. Free food Fridays. Regular staff social events. Opportunity to work on a varied range of vehicles, including prestige marques. Interested? If you're an experienced Diagnostic Technician or Master Technician looking for a new challenge where you can put your diagnostic expertise to good use, we'd love to hear from you. This is a great opportunity to join an established independent workshop where your technical knowledge and problem-solving abilities will be genuinely valued. Apply today for a confidential discussion about the opportunity. Vibe Recruit is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ