Senior Business Development Manager

Job Description

The Role

A leading global logistics business is looking to appoint a Senior Business Development Manager to drive growth across mid-sized customer accounts.

This role focuses on developing new business opportunities, managing an existing portfolio, and leading an inside sales function to deliver sustained revenue and margin growth.

Key Responsibilities

Business Development & Account Growth

• Develop new business within mid-tier accounts (500–1000 containers per year)
• Manage and grow an existing customer portfolio
• Build and maintain strong, long-term client relationships
• Deliver consistent growth against monthly gross margin targets
• Maintain a structured and active pipeline through Salesforce

Client Management & Delivery

• Act as the key interface between clients and internal teams (operations, finance, IT, overseas offices)
• Ensure customer requirements are clearly defined and supported with agreed processes
• Drive customer satisfaction and continuous improvement plans
• Deliver monthly and quarterly business reviews (MBR/QBR)

Sales Leadership

• Lead and support the inside sales team
• Ensure timely response to leads, quotes, and customer requests
• Monitor team KPIs and performance against targets
• Provide regular updates to senior leadership

Commercial & Operational Oversight

• Manage client budgets, revenue, and gross profit targets
• Ensure accurate rate management and updates within CRM systems
• Support finance teams with any commercial or invoicing issues
• Identify and deliver win-win commercial solutions

What You’ll Need

• Minimum 5 years’ experience in a B2B sales environment
• Experience managing both new business and existing accounts
• Strong leadership experience, ideally managing inside sales teams
• Excellent relationship-building and stakeholder management skills
• Ability to analyse data and build commercial strategies
• Strong communication and presentation skills
• Experience using CRM systems (ideally Salesforce)

Personal Profile

• Self-starter with a proactive approach
• Strong commercial mindset
• Highly organised with the ability to manage multiple priorities
• Confident working independently and as part of a team
• Capable of building long-term professional relationships

Why This Role

This is a commercially focused role with ownership of both revenue growth and team performance. You will have direct impact on business performance, customer relationships, and long-term account development within a global logistics environment.

Apply now to be considered.