Floor Manager
We’re excited to present a fantastic opportunity for a retail sales manager to join a high-performing, premium retailer at Heathrow. This is a fast-paced, high-turnover environment where every day feels like peak trading, and delivering an exceptional customer experience is at the heart of everything we do. Want to work only 7 shifts across a 14 day period? In this role, you’ll own the commercial performance of your department, leading and inspiring a team of 7–10 sales professionals on the shop floor. This is a hands-on leadership position—you’ll lead by example, actively driving sales and ensuring outstanding service. Collaboration is key, as you’ll work closely with a wider management team across multiple departments to ensure smooth operations and commercial success. What we’re looking for:
- Experience in retail management within a high-volume or premium environment
- Strong commercial awareness with a proven track record of meeting and exceeding KPIs
- Passion for delivering exceptional customer service
- Confident in leading, motivating, and developing teams
- Skilled at building strong relationships—especially with staff from concessions and external brands
- Competitive salary of up to £36,000 plus £4,300 annual bonus
- Excellent benefits package
- Every other weekend off for a healthy work-life balance (only working 3 days one week and 4 the next on a repeating 2 week cycle)
- Clear career progression with genuine development opportunities
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