Process Analyst

First Recruitment Group
London

Job description:
We are currently recruiting on behalf of our client for a Business Analyst & Process Change Lead to play a key role in reviewing and improving HR and Finance processes. This position is ideal for someone with strong process analyst experience, who thrives on working with stakeholders to understand current practices and drive meaningful change. The role offers the opportunity to support the implementation of improved controls, enhance reporting, and deliver long-lasting business impact.

The successful candidate will be highly skilled in capturing and documenting existing “As Is” processes, as well as working with stakeholders to design and implement “To Be” processes. You will be leading discovery workshops, producing high-quality process documentation, developing training material, and supporting the business through process transition. As a process analyst, you will work closely with managers and SMEs to identify gaps, risks, and opportunities for improvement that strengthen Finance and HR operations.

Responsibilities

Lead and facilitate discovery workshops with SMEs and managers

Document current “As Is” processes and design future “To Be” processes

Identify and define process controls and workflows

Produce high-quality documentation (process flows, RACI charts, roles and responsibilities)

Support the identification of process improvement opportunities

Contribute to solution design workshops and documentation

Create and deliver training materials to key users

Provide ongoing support during process transition phases

Key Skills & Experience

Proven ability to work with SMEs and senior managers to gather and analyse requirements

Strong background in business and systems process analysis, including risk assessment

Excellent documentation and presentation skills, with advanced MS Office proficiency

Around 10 years’ experience implementing Finance or HR process and system improvements

5+ years’ experience using or configuring Finance or HR systems

Previous managerial experience overseeing execution of key Finance or HR processes

Strong background as a process analyst, with the ability to bridge business needs and system functionality

Company information

At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for any Process Analyst looking for new employment.

As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.

Posted 2025-08-28

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