Office Assistant

The Company:

At Wagestream, we’re on a mission to bring financial freedom to frontline workers—empowering them with fairer, more flexible financial services. We partner with some of the world’s most recognised employers—Bupa, Burger King, Greene King, and the mighty NHS—giving over 3 million employees control over their earnings, budgeting tools, savings options, and even free financial coaching. All-in-one financial wellbeing super-app.

Wagestream is unique: VC-backed and growing at scale-up pace, but with a social conscience. Some of the world's leading financial charities and impact funds were our founding investors, and we operate on a social charter - which means every product we build has to improve financial health and reduce the $5.6bn ‘premium’ lower-income earners pay for financial services each year.

You’d be joining a team of over 200 passionate, ambitious people, across Europe and the USA, building a category-leading fintech product and all united by that same mission.

The Opportunity:

At Wagestream, our office space encapsulates the essence of who we are and creates a welcoming atmosphere where you’ll love to work. Our office is vibrant, modern, and designed to inspire creativity and collaboration. Our new building hosts a theatre for group viewings and presentations, a rooftop patio with views of central Soho, and is complete with an in-house bar, perfect for hosting networking events, team celebrations, or unwinding after a productive day.

In this dynamic role, you'll be instrumental in managing daily office operations, coordinating exciting events, and providing essential administrative support. You'll also be the friendly and welcoming face of our office, working closely with our existing Office Assistant to effortlessly manage front-of-house duties and ensure an efficient experience for all. If you thrive on variety, problem-solving, and providing exceptional support, we want to hear from you!

Key Responsibilities:

Collaborative Office Management & Admin: Work with team members to contribute to the smooth running of our multi-tenanted building. Together, you will manage all office consumables, supplies, and provisions. You'll also support in handling incoming mail, post, returns, and coordinating employee travel and accommodation. There may be occasions where you provide executive administrative support.

Enhance Employee Experience: Support in coordinating interviews, welcoming new starters, as well as managing inductions and onboarding, setting up workstations, and assisting with leaver processes.

Co-ordinate Engaging Events: Team up to plan and execute internal, external and VIP events, managing logistics, vendors, and catering needs against a budget.

Oversee Reception & Tech: Jointly manage the reception area, greeting visitors and handling security. You also provide essential basic tech troubleshooting for office equipment.

What experience might you have?

• Experience in a role fulfilling similar duties is beneficial but not essential.
• Proven experience in the hospitality sector.
• Comfortable in a fast-paced environment and managing multiple priorities.
• Stellar interpersonal skills and loves hosting and interacting with people.
• Highly organised and excellent attention to detail.
• Proactive problem-solver who can act with a sense of urgency for time-sensitive tasks.

Working Policy:

• This role requires 5 days a week in the office.
• Hours: 8am-5pm

Salary: This role offers a base salary ranging from £25,000 to £35,000 per year DOE

What will we do for you?

• 25 Days Annual Leave in addition to public holidays (up to 5 day rollover), as well as flexible time off allowances for any ad-hoc childcare/family/caring needs
• 24 weeks' paid Maternity Leave and 4 weeks paid Paternity Leave for employees with over 12 months service
• Special Leave for In Vitro Fertilisation (IVF) and other fertility treatments
• Sabbatical scheme
• Paid leave to volunteer
• Private Healthcare including comprehensive mental and physical healthcare
• Salary sacrifice to pension, as well as bonus exchange to Pension: reap even more rewards of any bonus by paying into your pension & save on Tax and NI + added compound growth
• Season Ticket Loan
• Access to Salary Sacrifice Schemes via ThanksBen: THE Benefits marketplace. Choose the benefits you want, when you want. Pay less tax, receive more value, including: Workplace nurseries, Cycle to Work, Home and Tech Scheme and more.
• The best benefit of all, access to Wagestream!

At Wagestream we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Wagestream is an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, or veteran status.