Program Manager

Scout
London
Established in 1996 and rebranded to Scout in 2024, we built our foundation on planning meetings for numerous organizations within the life sciences sector (Scout Meetings).  In response to emerging industry needs, we expanded our services to include Scout Clinical, one of the top providers of clinical trial patient travel and reimbursements, and Scout Academy, our secure, online, on-demand learning management system that ensures global compliance.
 
Scout is recognized as a leader in our field for innovation in service, attention to detail, our stellar team members, and making the complex easier.  If this interests you, we’d love to have you join our rapidly growing team! 

Position Summary:
We are looking to hire a talented, eager, and skilled Program Manager   to join our team in London office .  The Program Manager oversees all aspects of the planning and onsite duties for our clients’ meetings, from their development to implementing program activities. Ensures meeting is completed to a consistently high standard within budget, that objectives are met on time, suiting the company's image and objectives. Makes sure the program meets professional standards and industry regulations.
 
Responsibilities of this position include but are not limited to:
  • Serve as the primary point of contact to our clients, hotels, travel agencies, ground transportation, and other related parties for each meeting.
  • Consult with client(s) to identify goals and vision, establish direction, facilitate solutions, and get decisions made.
  • Oversee and manage meeting and event budgets to exceed expectations, including financial reconciliation and post-meeting.
  • Travel to domestic locations to execute meetings and events (paid weekend travel).
  • Responsible for the invitation and registration process
  • Oversight of travel arrangements including airport transfers
  • Update/maintain database, including data entry
  • Generate and provide attendee status reporting
  • Oversee all aspects of hotel arrangements including rooming list, meeting space, food and beverage, and audio/visual equipment
  • Collect and reproduce all speaker presentations
  • Generate and distribute all other collateral, ensuring that materials are professional and appropriately reflect client and Scout standards
  • On-site operations and the management of the meeting and travel staff.
  • Complete all required initial and ongoing training within a reasonable or provided timeframe. 
The ideal candidate will have the following experience, skills, and knowledge:
  • BA or equivalent experience
  • 2+ years of experience within the hospitality/meeting planning industry is required
  • Proficient with MS Office Suite, PowerPoint, and database programs
The ideal candidate will have the following competencies and qualities:
  • Excellent interpersonal skills (good communicator, friendly, out-going)
  • Attention to detail 
  • Organized with an ability to prioritize and multi-task
  • Patient, flexible attitude
  • Excellent time management
  • Thrive in fast-paced environments, maintaining performance under pressure 
  • Self-motivated and results-driven, while following instructions to achieve optimal outcomes 
  • Eager to learn and develop, with a high level of coachability and growth mindset 
  • Ability to evaluate and negotiate proposals from 3rd party suppliers
  • Innovative problem solver, using critical thinking to address challenges proactively 
  • Collaborative team player, fostering positive relationships with colleagues and clients 
Scout offers a competitive compensation and benefits package that includes contributions to your HSA and 401k. Visit our website at or follow us on LinkedIn for other employment opportunities.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

 

Posted 2025-05-21

Recommended Jobs

Global Travel Manager - EMEA/US

Larbey Evans
London

Global Travel Manager – EMEA/US A prestigious UK law firm, consistently ranked in the top tiers by Chambers and Legal 500, is seeking to recruit a Global Travel Manager to join its London office. ...

View Details
Posted 2025-05-21

Locum AA Community Based

Globe Locums
London

Globe Locums About Globe Globe Locums, the UK's medical recruitment agency run by clinicians for clinicians have the following Physiotherapy job available: Occupational Therapy Job Descripti...

View Details
Posted 2025-05-22

Art teacher needed in Lambeth - Fantastic school

Wayman Learning Trust
London

*Art Teacher required to work on a full-time position *Art Teacher required to work within an 'Outstanding' Ofsted rated School in Lambeth *Art Teacher to join a highly successful and well-resourc...

View Details
Posted 2025-05-23

Guest Experience Executive

The Hongkong and Shanghai Hotels, Limited
London

The Peninsula London is pleased to announce that we are seeking a Guest Experience Executive that will report to the Assistant Manager, Guest Experience. This role is a fundamental position that of...

View Details
Posted 2025-05-21

Primary Teacher - KS1 - Waltham Forest, London

Academics Ltd
London

Primary Teacher - KS1 - Waltham Forest, London Are you a newly qualified teacher or an experienced primary teacher wanting to teach KS1 in Waltham Forest, London? Are you a passionate primary teac...

View Details
Posted 2025-05-19

Head of Compliance & Ethics

London

The business operates across 40+ sites in the UK, Ireland, France, and The Netherlands and is seeking a European Head of Ethics & Compliance . This is a high-profile and strategic leadership...

View Details
Posted 2025-05-20

Year 3 Teaching Assistant

Prospero Teaching
London

Year 3 Teaching Assistant Prospero Teaching is looking for a hardworking, motivating teaching assistant in Waltham Forest, East London. The school is a Three-form Primary school with a supportiv...

View Details
Posted 2025-05-21

Foot Mobile Engineer

Stallion Recruitment Ltd
London

Foot Mobile Electrical / Building Services Engineer to cover sites in and around Central London Zones 1+2 salary to 45k, plus travel card, overtime and great benefits. Our client is a leading techn...

View Details
Posted 2025-05-21

Commercial Manager - Procurement, Government, Hybrid

Bangura Solutions Limited
London

Role: Commercial Manager Contracting Authority: Public Sector Contract Length: 6, 12, or 17 Months Location: Hybrid – London/Leeds IR35: Inside Pay Rate: Up to £600 per day Clearance: BPSS   A...

View Details
Posted 2025-05-20

Property Management Accountant

Infiniium Ltd
London

Working in association with a privately-owned property Investment Company owning a unique portfolio of freehold office, residential, hotel, retail and leisure properties based in London, we are looki...

View Details
Posted 2025-05-20