SKIMS Supervisor - Visual Merchandising - Regent Street, London
- Lead with a Customer Obsessed mindset by delivering warm, intentional, and personalized service on the floor and modeling those behaviors for the team.
- When you are assigned as the Sales Floor Captain, you drive performance through zone management, coaching, and team motivation.
- Ensure daily tasks and operational priorities are executed with a lens of Operational Excellence, including opening/closing procedures, cash management accuracy, and store cleanliness.
- Coach Team Members on selling behaviors, product knowledge, and styling support that connect product features to the customer's needs.
- Deliver feedback and support individual growth moments by encouraging Learning Agility within the team.
- Help facilitate the training and onboarding of new Team Members. Support consistent reinforcement of our standards, brand values, and store policies.
- Maintain strong product knowledge and support execution of product launches, restocks, and floor updates.
- Assist the leadership team in achieving store KPIs goals and Drive Results by tracking sales performance, setting goals with the team, and celebrating wins!
- Partner with leaders to monitor inventory levels, visual standards, and product availability throughout the day.
- Communicate openly and respectfully with the team, helping to Inspire Yourself &; Others and build a positive, inclusive culture.
- Proactively step in to resolve customer issues with empathy, speed, and ownership.
- Support execution of daily action plans, zone assignments, and shift recaps in partnership with Store and Assistant Leaders.
- Previous experience in a supervisory or management role in retail, preferably in fashion or related industry.
- Passion for the SKIMS brand and our mission to serve the team and customers through innovation and inclusivity
- Strong ability to lead by example and motivate a team in a fast paced environment
- Excellent communication and interpersonal skills
- Passion and focus on team collaboration and customer connection
- Ability to use sales data and feedback to improve team performance and drive business results
- Strong attention to detail and ability to uphold visual and operational standards
- Strong communicator who can share expectations, give feedback, and respond to challenges with confidence
- Passion for the SKIMS brand and an ability to embody our values and service approach in every interaction
- Must be able to stand and remain physically active and move around all areas of the store and be accessible to customers for 100% of the scheduled shift
- Ability to bend, reach, and stretch for product, as well as lift, carry, and move items up to 40 pounds regularly throughout the shift
- Full Time Availability Requirements: Open Availability. We value flexibility and expect you to be available to work evenings, weekends, holidays, and overtime as needed.
- Does not want to be an influencer
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