Data Analyst

Data Analyst

Department: Data & Information

Location: Greenford (UB6 0HE) or Bow Road (E3 2SE) Campus - (On-site)

Type of Contract: Permanent

GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.

Our Vision: Changing lives through education.

What We Do: Developing and writing quality reports both internally for GBS and for GBS partner organisations and other external agencies. To contribute to preparations for degree awarding powers.

The role: Working with internal stakeholders, you will use your expertise to gather existing and/or new data (where identified) and undertake analysis to provide data insights across GBS. Applying appropriate analytical techniques, you will present your findings appropriately through written reports or through intuitive, self-serve dashboards that will empower colleagues to understand the key metrics that drive performance throughout the organisation.

Please note, we are unable to offer sponsorship for this position.

Main Responsibilities

What the role involves:

• Work within a team to manage new data projects from end-to-end, gathering requirements through to developing and implementing new reports.
• Engage with stakeholders to validate their requirements, review policies/procedures and present solution options in a manner that can be evaluated to meet needs.
• Extract, prepare and collate raw data from multiple sources and provide analysing and manipulating data to produce customised reports and insights.
• Lead and/or work within a team to design and implement surveys across the organisation, analysis of survey outcomes.
• Analyse and interpret data to assist in providing solutions to deliver improved service delivery/performance and an optimal student experience.
• Recognise erroneous data and escalate to the appropriate individual, in line with company procedures.
• Monitor and assist in audits for data quality, data integrity and data governance.
• Prepare reports for internal and external audiences using appropriate reporting tools, including Excel and Power BI.
• Provide sector benchmarking through analysis of outcomes of NSS, TEF and Graduate Outcome Surveys.

Requirements

What Experience/Skills are required:

• A good degree in a numerate subject
• Prior use and understanding of Power BI or Tableau is essential.
• Previous experience with data analysis.
• Detailed knowledge of statistical techniques and research methodologies.
• Experience in presenting data and providing insights via interactive dashboards or presentations.
• Experience with R/Python/SPSS or SQL.
• Confidence in building relations with internal and external stakeholders, with the ability to communicate complex data capability in a simple way.
• Excellent knowledge of analytical tools, including Microsoft Power BI.
• A good understanding of data and model design.

Desirable Experience:

• Work experience in Higher Education or Public Sector.

Other Information

What We Offer

• 25 days annual leave, plus 8 public holidays
• 1-day extra leave per year of service, up to a maximum of 5 days
• Workplace pension scheme
• Tuition reimbursement for career development courses
• Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
• Perks@Work discounts platform, wellbeing centre and much more
• Reward and recognition programme
• £500 award employee referral scheme
• Discretionary annual performance bonus

“GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career.”

— Barbara Vargas (Professional Services Employee)

GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

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