Estates & Facilities Management

London
We have an exciting new opportunity that has recently opened up with us as a Estates & Facilities Management (EFM) Operations Lead.

You will be required to work 37.5 hours per week, Monday- Friday between the hours of 8am and 5pm. This role also offers a Work From Home option when working on specific tasks, however this needs to be flexible and not a weekly occurrence.

Should you be interested in this vacancy, you will be required to have;

Education / Qualifications
  • Educated to degree level or equivalent qualification in an estate engineering related technical category.
  • Educated to degree level or equivalent level 7 qualification in an estates related technical category.
  • Specialist qualifications relating to NHS estates management e.g. Authorised Persons across Electrical / Mechanical / Water trades
  • Membership of a professional body relating to the role such as CIBSE, IWFM, IHEEM.
  • Evidence of recent continuing personal development.
Experience
  • Demonstrable experience in interpreting statutory requirements and advising on what information best suits compliance requirements.
  • To have previously managed a multi-disciplined hard and soft FM department more than £5 million in value.
  • Successful implementation of performance monitoring systems with a
  • Evidence of NHS management at a senior operational level, managing a large multi-disciplined hard and soft services department in a complex healthcare environment being able to demonstrate how they have navigated its known diverse situations and issues.
  • Experience of managing muti-million-pound budgets (both financial reporting and procurement processes).
  • Demonstrate how they have optimised physical and human resources across asset management, maintenance, energy and carbon outputs balancing against safety and compliance constraints.
  • Provide evidence of analytical reporting on performance data regarding engineering operations and facilities systems, identifying trends and variances and producing robust recovery plans.
  • Evidence of building working relationships across various stakeholder groups, exercising their professional judgement across a wide range of EFM related complex systems amidst the conflicting demands of the service.
  • Demonstrable high levels of written and oral communication skills within a broad range of professional settings.
  • Experience of developing and writing policies and procedures.
  • Provide verifiable examples of their ability to delve deeply into complex technical estate infrastructure problems, deriving innovative and cost-effective solutions.
  • To be conversant in and understand HTM and HBN guidance
Knowledge
  • Expert knowledge of EFM relevant national legislative regulations./ guidance and their application in a healthcare setting.
  • Knowledge of internal NHS and external national compliance frameworks.
  • Demonstrate operationally evidenced deep understanding of setting up and managing IWMS and associated CAFM systems,
  • demonstrating advantages of integrating data streams for efficiency and analytics.
  • Demonstrable understanding of contract management including standard forms of contract (NHS/JCT/NEC) and procurement options.
  • Understanding and commitment to equality and diversity
  • Excellent understanding of change management and performance management processes, with a proven record of successful delivery.
Skills/abilities
  • Ability to engage staff verbally and in writing, to openly communicate complex ideas to a range of audiences and to generate trust and confidence in individuals at all levels both internally and externally to the organisation.
  • Ability to identify risk and minimise risk effectively.
  • Ability to establish effective and collaborative working relationships and engage effectively with a wide range of stakeholders, both internally and externally to resolve issues.
  • Strong leadership with the ability to think and plan strategically and to exercise sound judgement in the face of conflicting pressures to find innovative ways of solving or pre-empting problems
  • Ability to absorb new technical information quickly and use a range of IT systems to best effect.
  • Excellent organisational skills and the ability to prioritise, meet prescribed deadlines with the ability to manage a complex workload under pressure and delegate to deliver to varying deadlines.
  • Excellent verbal & written communication skills demonstrating high levels of attention to detail and high standards of accuracy particularly with budgeting and resource allocation procedures.
  • Ability to reflect on experience and identify lessons learnt.
  • Excellent staff management skills including motivating and coaching staff and managing capability/grievance/disciplinary issues, as required.
Personal qualities
  • Professional individual with a pleasant disposition.
  • Flexible approach to working.
  • Willingness to travel in the course of performing duties.
  • Demonstrate a commitment to respecting and displaying the trust values at all times.
Posted 2025-09-09

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