Vehicle Refurb Performance Mgr, Fleet Physical Supply Chain
- Own the vendors’ performance from a speed (turn around time), throughput, quality and cost perspective.
- Build new planning models taking into account workshop equipment and labor capacity together to meet repair demand
- Support supplier diversification efforts
- Liaise with senior stakeholders from our partner fleet management companies to ensure the timely and compliant reconditioning of those vehicles.
- You need to be comfortable handling highly complex relationships with external stakeholders and coordinating multiple internal Amazon teams (fleet planning, change management, finance, delivery service provider management teams) to achieve your goals. Within our Fleet Delivery and Redeployment team, you will receive support from a process improvement manager who will define processes in accordance with you, and an inventory manager who will support with data signal quality.
- analyze performance at vendor level and present them in weekly business reviews
- build recovery plans when performance is not met
- provide idle fleet health signals from the long term service maintenance program output
- support policy implementation (wear and tear, beyond economical repair)
- audit vendors quality compliance to wear & tear
- train vendors. Scope is pan-EU and requires frequent travels. Ability to aggregate information and to present key information to internal and external stakeholders.
- Solid ownership and bias for action; ability to internalize goals and work with limited supervision to create appropriate action plans for those goals.
- Great analytical orientation; comfortable using databases and analytical tools and making data driven decisions.
- Think out of the box solutions and implement innovative ideas meet with Last Mile needs.
- Bachelor's degree or above
- Experience designing complex systems for automation in logistics or manufacturing, or experience with product development in automotive, aerospace, automation equipment or related field
- Experience communicating and presenting to senior leadership
- Speak, write, and read fluently in English
- Master's degree or above in engineering or equivalent
- Experience delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environment
- Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization
- Speak, write, and read fluently in French, Spanish, German or Italian
- Proven ability to organize complex supply chain programs with multiple internal and external actors.
- Automotive background (fleet management / OEM / quality / supply chain)
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