Senior Manager - Digital Commercial Strategy

Enterprise Functions At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

Your impact

At Jacobs, our digital and data solutions team serves as the central hub for digital innovation, data management, cybersecurity, software development and artificial intelligence (AI) solutions. We are dedicated to delivering exceptional value to our clients, positioning Jacobs as a trusted advisor and leader in digital.

Digital solutions are transforming the way we deliver value—and redefining the economics of our industry. As we accelerate our digital journey, we see tremendous opportunity to create innovative commercial models that unlock new revenue streams and margin growth. This role will lead that charge.

As Senior Manager – Digital Commercial Strategy, you will design and operationalize hybrid commercial frameworks that enable our digital offerings to thrive in the place. You’ll combine strategic vision with hands-on execution—building playbooks, driving adoption, and influencing both internal teams and clients to embrace new ways of working. This is a high-impact global role for a leader who thrives on shaping the future of business models and driving change at scale.

Key Responsibilities

As a Leader in Digital Commercial Models & Monetization Strategy, you will develop innovative, flexible commercial models that monetize digital solutions while preserving consulting economics. You will look for opportunities to build models that are adaptable across global geographies (US, UK, Middle East, APAC), client segments, and service lines, balancing scalability with customization, continuously refining based on trends, client feedback, and financial performance.

This is a role that brings together strategy & hands on deployment & adoption, you will develop detailed playbooks for each model,tTranslating complex commercial concepts into practical, actionable guidance for global teams. Playbooks will include:

• Contractual frameworks and compliance considerations
• Pricing strategies and sales enablement tools
• Operational workflows for delivery teams
• Internal and external financial processes for accurate margin tracking

You will proactively drive cultural change and secure internal buy-in at pace and scale, acting as a persuasive change agent to overcome entrenched mindsets and operational inertia. You will:

• Develop communication strategies that articulate the “why” behind new models—linking monetization to firm growth and client value.
• Engage senior leaders and frontline teams through workshops, roadshows, and coaching to build confidence in adopting new approaches.
• Address concerns around compliance and risk by clarifying governance and client benefits.
• Assemble a cross-functional, cross-geography network to serve as advocates and subject matter experts for digital monetization.

This role will provide a platform to influence clients and shape perception, partnering with client-facing teams and to position digital commercial models as value-enhancing, not cost-adding. You will equip teams with negotiation strategies and messaging to help clients understand the ROI of digital solutions, serving as a trusted advisor in client conversations where traditional fee structures are challenged by digital efficiencies.

You will implement governance structures to ensure consistent application of commercial models across regions and service lines, define KPIs and reporting mechanisms to track adoption, profitability, and client satisfaction and use data-driven insights to refine models and demonstrate impact to leadership.

You’ll harness intelligence for continuous innovation, monitoring industry trends, competitor strategies, and emerging monetization practices. You’ll identify opportunities to introduce new models or enhance existing ones to maintain competitive advantage and build external relationships with technology partners and industry forums to stay ahead of evolution.

Here's what you'll need

You have significant experience in commercial strategy, pricing, and business model innovation leadership roles across professional services, technology, or A&E sectors. You bring a proven ability to design and implement monetization strategies for digital products and platforms, supported by strong financial acumen and a deep understanding of the profitability drivers within a professional services organisation. You are skilled in pricing strategy, contract structuring, and operational enablement, and excel in stakeholder management and leading change. With an MBA preferred, you operate as a strategic thinker with a strong bias for execution, and you’re comfortable challenging cultural norms to drive meaningful transformation. You understand how to collaborate and influence at scale within a large, complex, global organisation.

Why Join Us?

Digital solutions are reshaping our industry and reducing delivery hours - changing the economics of our business. This role ensures our digital investments translate into sustainable margin improvement and competitive advantage. If you thrive on solving complex commercial challenges and influencing change at scale, we want to hear from you.

Joining Jacobs not only connects you locally but globally. Our values stand on a foundation of safety, integrity, inclusion and belonging. We put people at the heart of our business, and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees.

With safety and flexibility always top of mind, we’ve gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You’ll uncover flexible working arrangements, benefits, and opportunities, from well-being benefits to our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you’ll discover how you can cultivate, nurture, and achieve your goals – all at a single global company. Find out more about life at Jacobs .

We aim to embed inclusion and belonging in everything we do. We know that if we are inclusive, we’re more connected and creative. We accept people for who they are, and we champion the richness of different perspectives, lived experiences and backgrounds in the workplace, as a source of learning and innovation. We are committed to building vibrant communities within Jacobs, including through our Jacobs Employee Networks, Communities of Practice and our Find Your Community initiatives, allowing every employee to find connection, purpose, and belonging. Find out more about our  Jacobs Employee Networks here .

Jacobs partners with VERCIDA to help us attract and retain talent from a wide range of backgrounds. For greater online accessibility please visit to view and access our roles.

As a disability confident employer, we will interview disabled candidates who best meet the criteria. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role.

We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work.

Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support .

Locations

City State Country
London	Greater London	United Kingdom
Manchester	Greater Manchester	United Kingdom
Glasgow	Lanarkshire	United Kingdom
Birmingham	West Midlands	United Kingdom