Business Analyst (Cross Border Payments) (IT)

At CGI, we are shaping the future of cross-border payments by delivering innovative solutions that enable banks and financial institutions worldwide to operate seamlessly across networks and geographies. As a Payments Business/Functional Analyst, you will play a vital role in implementing our flagship CGI All Payments solution, ensuring it evolves to meet the needs of an international client base. Working directly with clients and multi-disciplinary teams, you will transform complex requirements into practical, high-value solutions that drive measurable impact. This is your opportunity to be part of a collaborative global team where your expertise influences product design, improves customer outcomes, and helps define the future of international payments. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ?Best Employer? by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you?ll be part of an open, friendly community of experts. We?ll train and support you in taking your career wherever you want it to go. This is a hybrid position, but you will need to be able to work in our London or Glasgow office 2/3 days a week and travel to client sites as required for implementations etc. There maybe also be opportunities for some travel within Europe as well. Candidate profile: In this role, you will collaborate with global clients to capture, analyse, and document business and functional requirements for our CGI All Payments solution, with a focus on cross-border networks. You will lead workshops, create clear documentation, and translate business needs into actionable product features that guide design, development, and testing. Your work will span international implementation projects and product innovation, giving you the chance to directly influence the evolution of payments technology. You will be supported by an experienced global team, while also taking ownership of your deliverables and applying creativity to solve client challenges in a dynamic industry. Key responsibilities:

• Analyse customer requirements, goals, and processes to shape effective solutions
• Prepare and document business requirements, use cases, and user stories
• Develop process maps and analytical documentation to support solution design
• Lead client workshops and internal meetings to capture and validate requirements
• Collaborate with developers, testers, and SMEs to ensure requirements are delivered accurately
• Contribute to product evolution through involvement in CGI investment projects
• Apply knowledge of global payment schemes, standards, and messaging formats in solution delivery
• Support multiple projects in an international, agile environment

Required qualifications to be successful in this role To thrive in this position, you should bring proven experience in business analysis within financial services or payments, combined with strong documentation, stakeholder management, and communication skills. Knowledge of cross-border payments, payment standards, and Agile ways of working will help you excel. Essential qualifications:

• Experience as a Business or Functional Analyst
• Strong expertise in writing BRDs, use cases, and user stories
• Proven ability to translate complex client requirements into actionable specifications
• Knowledge of cross-border payments and standards such as ISO20022, SWIFT InterAct, FileAct, or Validation Service
• Solid understanding of the software development lifecycle
• Experience working within Agile environments
• Excellent communication and interpersonal skills, with ability to work in diverse, global teams