Client Side Senior Property Manager (Hiring Immediately)

Company Description

Job Description

2019 Recruitment Company of The Year

We are currently interested in speaking to experienced, qualified Block Management professionals with new build experience in the London area .

Required experience for Property Manager/ Block Manager:

· Ongoing monitoring of managing agent performance through:

· Monthly financial reporting (monitoring service charge arrears)

· Monthly financial report presentation meetings

· Site Walks (weekly per site)

· Quarterly presentations

· BSC Five Star Health & Safety Audit

· Feedback from customer satisfaction questionnaire

· Annual managing agent performance audits

· Production of Estate Management information for reporting to the Board of Directors

· Managing block handovers to the managing agent (including provision of leases)

· Sign off service charge estimates and year end accounts

· Arranging insurances (obtaining re-build valuations, informing insurance broker, monitoring claims and statutory inspections)

· Retaining an overview of significant maintenance works

· Identifying and arranging estate improvement works

· Managing major resident complaints (e.g. district heating charges, LVT issues)

· Strategic management of public liability claims

· Maintaining and managing relationships with key stakeholders (e.g. housing associations)

· Sales/ Build/ Estate Management/ Customer Service team meetings

· Housing Association/ Estate Management meetings

· Monthly collection of method statements and risk assessments for high risk works carried out

· Conducting six-monthly or yearly inspections of RSL blocks

· All other duties as required by the Head of Estate Management

WHY USE BLOCK RECRUIT?

Our current stats:

96%of respondents rated our service as excellent.

92%of respondents rated the level of briefing given about the company & opportunity as excellent.

92%of respondents rated us as excellent against other agencies they have used in the past.

91%of respondents rated our speed of response as excellent.

94%of respondents rated our service levels during the recruitment process as excellent.

100%of respondents said they would recommend Block Recruit to friends or colleagues in the future.

Award winner of News of the Blocks “2019 Recruitment Company of The Year” for having strong Values and Ethics which shape the way we work.

Qualifications

Additional Information