Account Manager - Lexology PRO
Law Business Research
London
Department: Commercial Location: London Description Lexology PRO At Law Business Research, we’re transforming how legal professionals access and apply global regulatory insight. Lexology PRO is our premium Legal research offering, delivering curated intelligence to in-house counsel and law firms worldwide. Clients include top businesses in different industries across the globe such as Apple, Google, Uber, Red Bull, and Chanel and we are growing with over 30% YOY growth. As an Account Manager, you’ll play a pivotal role in driving revenue growth across international markets and an exciting opportunity to be a part of a high growth team where you will accelerate your development and help to build Lexology PRO. Why LBR? An amazing market position, enviable growth, collaboration and wonderful people are just some of the reasons to further your career with Law Business Research. Our culture is shaped by our core values that promote equality, agility, and respect in everything we do. Law Business Research has been selected as a winner for the 2024 Inspiring Workplaces Awards. We’re proud of our inclusive and inspiring culture here at LBR and we remain committed to creating a positive workplace for all our employees We are happy to share that we have partnered with Business Disability Forum to help us on our journey to becoming a more inclusive employer and achieving Level 2 Disability Confident Accreditation. We also take our place in this world of ours very seriously and engage in a wide variety of charitable and community based initiatives. We work extensively with Swawou School in Sierra Leone, which we established to provide education for 120 girls, and on an ongoing basis we underwrite the school’s costs. ‘We are proud to be an equal opportunities employer and are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, gender identity/expression or reassignment, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability.’ Key Responsibilities Client Relationship Management: Build and maintain positive relationships with stakeholders across assigned accounts through regular check-ins, responsive communication, and a service-oriented approach. Client Engagement & Support Assist in gathering client feedback and usage data to identify opportunities for improvement and growth. Event Participation Attend selected industry events, conferences, and product demos to gain exposure to the market and support client engagement activities. Collaboration With Client Services Work closely with the Client Services team to ensure smooth onboarding, renewal processes, and ongoing client satisfaction. Account Planning & Execution Contribute to account plans by providing client insights and supporting initiatives aligned with client goals and product capabilities. Proposal & Pitch Support Assist in the preparation of proposals and presentations, ensuring materials are tailored to client needs and aligned with company messaging. Growth Initiatives Support upselling and cross-selling efforts by identifying potential opportunities and collaborating with senior account managers to execute plans. Product Feedback Loop Share client feedback with internal teams to help inform product improvements and support successful launches. CRM & Compliance Maintain accurate records of client interactions and sales activities in the CRM system, ensuring compliance with GDPR and internal processes. Sales Performance Work towards monthly and quarterly targets with guidance from senior team members, demonstrating a proactive and results-oriented mindset. Team Collaboration & Learning Participate in team meetings, training sessions, and knowledge-sharing initiatives. Learn from experienced colleagues and contribute to a positive team culture. Values Champion Embody our core values of Collaboration, Excellence, Respect, Agility, and Humility in all client and team interactions. Skills, Knowledge And Expertise Minimum 2 years of B2B Account Management experience , ideally within a structured sales environment (e.g., MEDDIC, Challenger, SPIN), with exposure to strategic growth initiatives in client-facing roles. Track record of success in subscription-based sales , preferably within a data, analytics, or content-driven business model, with demonstrable client retention and growth achievements. Strong communication skills , both verbal and written, with the ability to present confidently, build trust, and influence stakeholders across client organizations. Understanding of account-based marketing (ABM) principles and experience supporting targeted campaigns to drive engagement and expansion within existing accounts. Experience managing multi-stakeholder relationships , including supporting procurement and contract processes in collaboration with legal and compliance teams. Organised and detail-oriented , with solid forecasting, reporting, and pipeline management skills. Able to manage multiple priorities and deadlines effectively. Proficient in CRM systems , particularly Salesforce, with a commitment to maintaining accurate records and using data to inform account strategy and decision-making. Commercially minded and collaborative , with a passion for client success and a proactive approach to working cross-functionally with product, marketing, and client services teams. Confident and professional telephone manner , with strong influencing and negotiation skills developed through client interactions and deal support. Self-motivated and resilient , with a consistent record of meeting sales targets and contributing to team goals in dynamic environments. International outlook is a plus, including experience supporting global or multi-regional accounts and an appreciation of cultural nuances in client engagement. Team-oriented , with a willingness to share knowledge and support junior colleagues, contributing to a positive and high-performing team culture. Experience in the legal or professional services sector is advantageous, particularly in understanding client workflows and data needs. Benefits Our people are our most valuable asset, as such, we offer a wide range of benefits to help ensure that all are supported: Start Of Employment
- Eye care
- Employee Assistance Programme
- A day off for your birthday
- Pension (4% employer contribution and 4% employee contribution)
- Life assurance
- Cycle to work scheme
- Season ticket loan
- £350 annual wellbeing allowance to contribute to gym memberships or fitness classes
- Puregym access
- Perks at work platform access
- Private healthcare
- Company socials
- Access to Employee Affinity Networks
- Mentoring scheme
- Volunteering Day
- Mortgage Advice
- Work from anywhere (2 weeks)
- Generous parental leave
Posted 2026-01-18
Recommended Jobs
Chef de Partie
Vacherin Ltd.
London
Job Details We have an exciting opportunity for an ambitious Chef de Partie to help us create exceptional food experiences for CH&CO on a full time basis, contracted to 40 hours per week. As a …
View Details
Posted 2026-01-17
Physiotherapy
London
PSL Recruitment is looking for Band 6 Physiotherapist to work in a Paediatric unit / Special School for a large NHS community team in London. The post is to start ASAP and will be part time (2-3 day…
View Details
Posted 2026-01-06
Stockroom & Retail Assistants
Stratford, Greater London
Salary: £13.85 per hour Location: Sites across London Join one of the UK’s best-known high-street fashion brands this festive season. We’re looking for energetic, reliable Stockroom and Ret…
View Details
Posted 2026-01-18
Customer Services Agent
Kevin Theobald Employment Agency
Heathrow, Greater London
Due to the ongoing growth of the clients business, we have a vacancy for a full-time customer service agent to join the team in the Heathrow office. You’ll be passionate about the customer experience …
View Details
Posted 2026-01-12
Sonographer - Fertility Specialist - London
Pulse
London
Job Title: Sonographer – Fertility Specialist Banding: Not applicable Location: London, Greater London Start Date: ASAP Duration: Ongoing Rate: £50+ per hour Working hours: Part-ti…
View Details
Posted 2025-08-01
Senior Manager, Business Development
BritBox International
London
Job Title: Senior Manager, Business Development Location: London Company: BritBox International Reporting to: VP, Business Development Contract Type: 12 Month Fixed-term contract (Mater…
View Details
Posted 2025-12-13
SEPHORA London - Explore Future Beauty Advisor Opportunities
Sephora
London
Location: London, UK Type of contract: Permanent, Full Time 40h or Part Time At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connectin…
View Details
Posted 2026-01-18
Quant Developer - Pricing
Quant Capital
London
Quant Developer – Pricing £90k 24% In Contract Bonus Quant Capital is urgently looking for a Quant Developer to join our high profile client. Our client is a well-known major global exchange…
View Details
Posted 2025-10-30
Valuations Senior Manager
ProTalent Ltd
Central London
Valuation Services Senior Manager – £80,000–£90,000 | London | Flexible Hybrid Working Are you a seasoned valuations professional looking to take the lead on high-profile projects, shape strategy,…
View Details
Posted 2026-01-12
D&F Underwriter - Assistant Underwriter moving up to Underwriter
IPS Group
London
A well-regarded, A rated Lloyd’s syndicate is seeking a Senior Underwriter to join its Global Direct & Facultative (D&F) Property team. This is a substantial, volume-driven portfolio focused on open …
View Details
Posted 2025-12-15