Senior Business Operations Manager (UK Lead)
- Strong analytical mindset, with a sharp ability to assess business operations and uncover key insights that drive meaningful improvements.
- Exceptional communication and presentation skills, with the ability to translate complex concepts into clear, compelling narratives tailored to diverse audiences.
- Oversee key projects within the UK entity, including product launches, licensing, and crypto & payment solutions, by working closely with teams across various local and international stakeholders such as Product & Engineering, Legal, Compliance, and Finance.
- Identify and implement new solutions by collaborating with internal stakeholders and external providers to ensure compliance and smooth integration, addressing any challenges related to crypto custody and fiat on/off ramp.
- Oversee UK custody operations by ensuring proper security measures and reconciliation processes to protect client assets while improving custody practices in line with industry standards.
- Oversee payment operations for both e-money and cryptocurrency transactions, maintaining smooth processing, building strong relationships with banks and payment providers, and ensuring compliance with AML, KYC, and other regulations.
- Track and analyse key business performance indicators (KPIs) for crypto and e-money operations, providing regular reports and recommendations to senior leadership to drive improvements.
- Support the CEO by managing special projects and high-priority tasks, ensuring timely execution by adjusting resources and priorities as needed.
- Proven experience in an operations leadership role within the cryptocurrency, fintech, and/or payments industry.
- Strong understanding of crypto digital assets, custody, EMI payments integration, and the UK regulatory environment.
- Demonstrated ability to lead complex projects and cross-functional teams effectively.
- Exceptional analytical and strategic thinking skills, with a results-driven mindset.
- Experience implementing operational efficiencies and scalable processes in fast-paced environments.
- Strong interpersonal and communication skills, capable of collaborating with stakeholders at all levels.
- Ability to work in a dynamic and evolving regulatory landscape while maintaining a proactive approach to compliance and operational excellence.
- Commercial awareness and business acumen.
- Extensive experience in steering company-wide planning initiatives for hyper-growth businesses, ensuring strategic alignment and delivering strong, measurable outcomes in future cycles.
- In-depth knowledge of AML, KYC, and other compliance frameworks within the UK digital assets and payments framework.
- Strong adaptability and resilience in high-pressure environments.
- Self-driven and highly motivated with a passion for operational excellence and business growth.
- Prior experience in a leadership role supporting strategic initiatives in crypto and/or electronic money services.
- Competitive total compensation package
- Learning & Development programs and education subsidy for employees' growth and development
- Various team building programs and company events
- Wellness allowances
- Comprehensive healthcare schemes for employees and dependants
- More that we love to tell you along the process!
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