Head Barista

Job Introduction

Head Barista – Shell Centre, Waterloo, London SE1 7NA
£14.85 per hour | 40 hours per week | Monday–Friday

The Role
We’re looking for a skilled and motivated Head Barista to lead our coffee operations at the Shell Centre in Waterloo. You’ll be responsible for delivering consistently high-quality coffee and customer experiences, managing stock and menus, and leading a team of Baristas and Food Service Assistants.

This is a great opportunity for an experienced barista with leadership skills to take the next step in their career — and enjoy a Monday to Friday schedule with no weekends.

What you’ll do

• Lead the day-to-day running of two busy coffee shops, ensuring service and quality meet brand standards.

• Make and serve excellent coffee, while training and supporting your team to do the same.

• Manage stock, ordering, menu planning, and compliance paperwork.

• Support the Catering Manager with events, marketing initiatives, and operational improvements.

• Motivate your team and create a positive, customer-focused environment.

• Ensure health, safety, and food hygiene standards are always met.

What we’re looking for

• Proven barista experience in a high-volume coffee, catering, or hospitality environment.

• Strong leadership skills with experience supervising or mentoring a team.

• Knowledge of current coffee and catering trends.

• Excellent communication and customer service skills.

• Comfortable with stock control, ordering, and basic administration.

• Awareness of food hygiene and health & safety compliance.

(Bonus points if you have a food hygiene certificate, experience delivering training, or budget/financial awareness.)

What we offer

• Monday to Friday working pattern – no weekends.

• Uniform and staff meal provided.

• Training and career development opportunities.

• Sodexo benefits, including:

  • Wellbeing support & 24/7 virtual GP

  • Retail discounts scheme

  • Pension plan & Bike to Work scheme

  • Enhanced leave and family-friendly policies

About Sodexo
At Sodexo, we create a better everyday for everyone to build a better life for all. As a global leader in services that improve quality of life, we operate in 55 countries, serving over 100 million people daily. You’ll belong to a diverse and inclusive team, with opportunities to grow and thrive.

Ready to bring your passion for coffee and people to the next level?