Administrator

Administrator

Office-Based

We’re looking for a Administrator to support a busy commercial environment, working closely with the Framework Manager and a range of internal Subject Matter Experts .

This is a structured, detail-focused role with a strong emphasis on processes, procedures, and governance . You’ll be responsible for the day-to-day administration of the CRM (including Salesforce and related systems), ensuring data accuracy, consistency, and effective ways of working across the business.

The Role

You’ll act as a central point of coordination between the CRM, framework activity, and internal stakeholders. Alongside system administration, you’ll help define, document, and improve processes, supporting users and embedding best practice across the organisation.

Key Responsibilities

• Administer and maintain CRM systems, including Salesforce

• Support the Framework Manager with framework administration, reporting, and workflows

• Work with Subject Matter Experts to capture requirements and align processes

• Maintain data accuracy, permissions, and system governance

• Document and improve processes, procedures, and user guidance

• Provide day-to-day administrative support to CRM users

About You

• Experience in a CRM, systems, or administrative role

• Strong focus on process, documentation, and accuracy

• Comfortable working with multiple stakeholders and SMEs

• Highly organised, methodical, and detail-oriented

• Happy working in an office-based environment

• SalesForce experience would be an advantage

Why Apply?

• Key support role within a commercial framework team

• Opportunity to influence systems and ways of working

• Collaborative, professional office environment

• Long-term role with development potential

If you’re an organised Administrator who enjoys systems, structure, and process-driven work, this could be a great fit.